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Chapters
1: Business Environment
UNIT-2 : FINANCING
2: Capital - Fixed and Working
3: Sources of Financial for a Join stock Company
4: Banking - Latest Trends
UNIT-3 : MANAGEMENT
5: Management - Meaning, Nature and Importance
6: Principles of Management
7: Functions of Management and Coordination
8: Planning
9: Organising
10: Staffing
11: Directing
12: Controlling
UNIT-4 : MARKETING
▶ 13: Marketing - Concept and functions
14: Marketing Mix
15: Consumer Protection
![C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 13 - Marketing - Concept and functions C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 13 - Marketing - Concept and functions - Shaalaa.com](/images/commerce-volume-2-english-class-12-isc_6:2887ba73d35f4510a36234795e6cdd48.jpg)
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Solutions for Chapter 13: Marketing - Concept and functions
Below listed, you can find solutions for Chapter 13 of CISCE C. B. Gupta for Commerce Volume 2 [English] Class 12 ISC.
C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 13 Marketing - Concept and functions EXERCISES [Page 400]
Short Answer Type Questions.
Define Marketing.
Write any two differences between Marketing and Sales.
Write any two differences between Marketing and Sales.
Define ‘branding’.
What is marketing research?
How is a trademark different from a brand?
Give the full form of:
ISI
Expand the term ‘AGMARK’.
Identify two physical functions of marketing.
Give two objectives of marketing.
Why is buying important function of marketing?
State any two differences between packing and packaging.
State two functions of exchange with reference to marketing.
Identify two physical functions of marketing.
Explain Buying as a function of marketing.
Explain Assembling, as a function of marketing.
Define the term market.
Explain any four facilitating functions of marketing.
Essay Type Questions.
Discuss the marketing functions.
Discuss the marketing functions.
Write short notes on Branding.
Write short notes on Labelling.
Distinguish between Marketing and Selling.
Explain the importance of marketing in modem business world.
What is packaging?
Explain any three functions of packaging.
Features of marketing concept.
What is branding?
What are the advantages of branding?
Discuss the marketing functions.
Explain how modern marketing Concept is different from the traditional selling concept.
Define Marketing.
Give two objectives of marketing.
Briefly explain the importance of marketing.
Define Marketing.
Explain any four facilitating functions of marketing.
Differentiate between personal selling and advertising.
Explain marketing research as a function of marketing.
Give any three merits of advertising in the newspaper.
Give any three demerits of advertising in the newspaper.
Explain any four facilitating functions of marketing.
Give two objectives of marketing.
Write short notes on:
Marketing research.
What is marketing?
State two features of the modern concept of marketing?
C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 13 Marketing - Concept and functions QUESTION BANK [Pages 400 - 406]
What is marketing?
Define Marketing.
What is modern marketing concept?
What is the traditional selling concept?
State two features of the modern concept of marketing?
Write any two differences between Marketing and Sales.
Explain how modern marketing Concept is different from the traditional selling concept.
Give two objectives of marketing.
Give two objectives of marketing.
Give two advantages of marketing.
Briefly explain the importance of marketing.
Name any five functions of marketing.
Define ‘branding’.
What is marketing research?
How is a trademark different from a brand?
What is labelling?
State any two differences between packing and packaging.
Differentiate between Standardisation and Grading.
Give the full form of:
ISI
Expand the term ‘AGMARK’.
Give two requisites of good packaging.
Mention two factors which have made Branding necessary.
What is the need of packaging?
Explain the advantages of branding to producers.
What is after sale service?
Discuss the marketing functions.
Explain the following term/concept in detail:
Branding
Explain the importance of Branding.
Mention two factors which have made Branding necessary.
C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 13 Marketing - Concept and functions MULTIPLE CHOICE QUESTIONS [Pages 407 - 411]
Sujhav Limited is a company dealing in various types of fire extinguishers. Considering the fact that people generally don’t buy fire extinguishers, the company undertakes aggressive sales promotion efforts in order to create and maintain demand for the product. Identify the type of marketing philosophy being described in the given case.
Product concept
Selling concept
Marketing concept
Societal marketing concept
Production concept
“When we plan to buy a motorbike, we not only see its features like cost, mileage, etc. but we also see its shape, style, etc.” Which function of marketing is highlighted here?
Branding
Market planning
Product designing and development
Standardisation and grading
According to Philip Kotler’s definition of marketing, marketing is a ______.
Economic process
Social process
Socio-Economic process
None of the above
Agile Limited has launched a new range of air conditioners in order to add value to the usability of the product. The new range of air conditioners have an inbuilt air purifier and are available in attractive colours. Identify the type of marketing philosophy being described in the above lines.
Product concept
Production concept
Marketing concept
Societal marketing concept
Selling concept
A telephone company started to use interactive sites on the internet to gather customer views and opinions on the services provided by them as well as their expectations in order to make well-informed decisions. Identify the function of marketing.
Marketing Planning
Gathering and analysing market information
Customer support services
Standardisation and grading
Cadbury came up with new chocolate, Oreo silk. The bar is described as having a combination of crunchy biscuit and silky chocolate, taking the iconic sweet treat loved by all and adding a tasty cookie crunch. The brand is also launching packets of Cadbury Oreo Bites, which come with a crunchy Oreo filling, encased in a layer of chocolate. Identify the function of marketing in the above case.
Product designing and development
Branding
Packaging and labelling
Standardisation and grading
Established in 1950 with a single store in Quincy, MA, Dunkin’ Donuts is the world’s biggest baked goods and coffee chain, with more than 11,300 restaurants worldwide − 8,500-plus in the U.S., 3,200-plus across 36 countries. However, the company announced it would be changing its name to Dunkin’, dropping the Donuts part. The company made this change to diversify the products that can come under it apart from donuts. Identify the function of Marketing.
Product designing and development
Branding
Packaging and labelling
Promotion
Which function of Marketing considers cost and location of target market?
Order processing
Market planning
Transportation
Gathering and analysing market information
Superb Skin Care Ltd, a leading brand of skin care products has come up with a new range of anti-ageing skin cream which they claim is 100% herbal and without any side effects. They have also set up a website to encourage consumers to ask queries and the company responds to them very quickly. It is used as a way to connect with the customers and it has also proved to be a brilliant tactic for busting out some myths about the product. It has also created transparency and makes the consumers feel personally involved with the company. Identify the function of marketing identified in the above case.
Marketing research
Customer support services
Market planning
None of the above
Mahesh is planning to launch an online education portal. In order to understand the varied needs of the students, she conducted an online survey. Based on the feedback of the survey, she had decided to offer educational packages to the prospective buyers. Identify the type of Marketing concept been described in the given line.
Selling concept
Societal Marketing concept
Marketing concept
None of these
Which of the following is a feature of the marketing process?
Satisfying the needs and wants of the consumers.
Creating a market offering.
Developing an exchange mechanism.
All of the above
Max Cooling Ltd. is engaged in the manufacturing of refrigerators. The marketing manager of the company surveyed the market and found that customers need a refrigerator with a separate provision of water cooler in it. He decided and launched the same refrigerator in the market. Identify the marketing philosophy involved.
Marketing concept
Selling concept
Societal concept
None of these
Feather Leather Ltd. Is a leather bags manufacturing company. The company is using prohibited animal skin to make leather bags, in order to satisfy some of its customers. Which Marketing concept is being violated in the given case?
Marketing concept
Selling concept
Societal Marketing concept
None of these
In order to get feedback about its recently launched immunity-boosting ayurvedic medicine, Atulya Limited conducted an online survey using a questionnaire, to gather customer views and opinions. Identify the marketing function being used by Atulya Limited.
Standardisation
Product designing
Customer support service
Gathering and analysing market information
Which of the following is the function of marketing?
Promotion
Physical Distribution
Transport
branding
All the above
While reading the label of a pack of aluminium foil, Rishit discovered that the product was manufactured at Hyderabad but was available for sale in many states across the country. Identify the function of marketing which has made this possible.
Market Planning
Standardization and grading
Transportation
Warehousing
______ ensures that products reach the ultimate customers from the manufacturers.
Selling
Marketing
Physical distribution
Sales promotion
______ is the marketing function which is concerned with informing the customers about the firm’s products.
Transportation
Selling
Advertising
Public Relations
Publicity
______ refers to the act of storing and assorting products in order to create time utility in them.
transportation
warehousing
order processing
grading
Bee Limited has decided to market its products through the conventional network of manufacturer-wholesaler-retailer-consumer. Identify the function of marketing being described in the above line.
Physical distribution
Transportation
Warehousing
Standardisation and grading
ASSERTION-REASON QUESTIONS
Assertion (A): Events like fashion show, experience like lunch with celebrity can also be marketed.
Reason (R): Anything that is of value to the other can be marketed.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
Assertion (A): Grading is the function performed under packaging.
Reason (R): Sometimes marketers assign different grades to indicate different features or quality of the product.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
Assertion (A): From package of chips, cosmetics, etc., people can make some guess about quality of the product contained in it.
Reason (R): packaging helps in products promotion.
Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).
Assertion (A) is True but Reason (R) is False.
Assertion (A) is False but Reason (R) is True.
CASE/PARAGRAPH BASED QUESTIONS.
The advertisement of a travel agency states the following: ‘Visit Agra - The city of Love’ , ‘Udaipur - The city of Lakes’ and ‘Mysore - The city of Gardens’.
- What is being marketed by the agency through the advertisement? (1)
- Who is a marketer? Can a customer be a marketer? (2)
- Explain any three functions of marketing. (3)
- Discuss any two features of marketing. (2)
Hayaram’ is a famous chain selling a large variety of products in the Indian market. Their products include chips, biscuits, sweets and squashes. It charges a comparatively higher price than its competitors as it sells quality products. Besides, it offers regular discounts to its customers and easy credit terms to its retailers. It has five of its own retail shops. It also sells its products through various grocery stores so that the products are made available to customers at the right place, in the right quantity and at the right time. It regularly uses different communication tools to increase its sales.
The above para describes the combination of variables used by Hayaram to prepare its market offering.
- Identify the variables of marketing. (1)
- Enumerate the tools of promotion. (2)
- What are the two decisions involved in physical distribution? (2)
- Differentiate between Selling and Marketing. (3)
FILL IN THE BLANKS.
______ is the process of selecting target markets and satisfying their needs.
______ is the boss of business and customer satisfaction should be the motto of every business enterprise.
______ helps to syhchronise production with consumption.
Marketing is beneficial to both ______ and ______.
Marketing can broadly be divided into _______ main parts.
TRUE OR FALSE.
All promotional activities are guided by information concerning what customers expect from business.
True
False
Marketing is helpful in deciding appropriate strategies and policies for household.
True
False
Marketing is the heart of selling.
True
False
Standardisation and grading are useful marketing functions.
True
False
Planning concept is the process of moving goods from producers to consumer.
True
False
Solutions for 13: Marketing - Concept and functions
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C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 13 - Marketing - Concept and functions
Shaalaa.com has the CISCE Mathematics Commerce Volume 2 [English] Class 12 ISC CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. C. B. Gupta solutions for Mathematics Commerce Volume 2 [English] Class 12 ISC CISCE 13 (Marketing - Concept and functions) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.
Further, we at Shaalaa.com provide such solutions so students can prepare for written exams. C. B. Gupta textbook solutions can be a core help for self-study and provide excellent self-help guidance for students.
Concepts covered in Commerce Volume 2 [English] Class 12 ISC chapter 13 Marketing - Concept and functions are Concept of Marketing, Comparison Between Marketing and Selling, Importance of Marketing, Functions of Marketing, Overview of Marketing - Concept and Functions, Types of Market, Concept of Market.
Using C. B. Gupta Commerce Volume 2 [English] Class 12 ISC solutions Marketing - Concept and functions exercise by students is an easy way to prepare for the exams, as they involve solutions arranged chapter-wise and also page-wise. The questions involved in C. B. Gupta Solutions are essential questions that can be asked in the final exam. Maximum CISCE Commerce Volume 2 [English] Class 12 ISC students prefer C. B. Gupta Textbook Solutions to score more in exams.
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