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C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 9 - Organising [Latest edition]

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C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 9 - Organising - Shaalaa.com
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Solutions for Chapter 9: Organising

Below listed, you can find solutions for Chapter 9 of CISCE C. B. Gupta for Commerce Volume 2 [English] Class 12 ISC.


EXERCISESQUESTION BANKMULTIPLE CHOICE QUESTIONSASSERTION-REASON QUESTIONSCASE/PARAGRAPH BASED QUESTIONSFILL IN THE BLANKSTRUE OR FALSE
EXERCISES [Pages 270 - 271]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising EXERCISES [Pages 270 - 271]

Short Answer Type Questions

1.Page 270

Define ‘Organising’ as a function of management.

2.Page 270

What do you mean by structure of organisation?

3.Page 270

What is line organisation?

4.Page 270

What is line and staff organisation?

5.Page 270

What do you understand by functional organisation?

6.Page 270

What is meant by the divisional structure of an organisation?

7.Page 270

Define 'informal organisation'.

7.Page 270

Define 'informal organisation'.

8.Page 270

What is formal organisation?

9.Page 270

Define the term Authority.

10.Page 270

What is responsibility?

11.Page 270

What is meant by accountability?

12.Page 270

Define delegation of authority.

13.Page 270

What is centralisation?

14.Page 270

Define the term decentralisation.

15.Page 270

Organising involves a series of steps in order to achieve the desired goals

Essay Type Questions

1. aPage 271

Explain the following term/concept.

Organising

1. bPage 271

Explain any four points of importance of ‘Organising’.

2.Page 271

Organising involves a series of steps in order to achieve the desired goals

3.Page 271

What do you mean by informal organisation? Explain with a suitable example.

4.Page 271

“Formal organisation is considered better than informal organisation”. Do you agree with this statement? Give reasons.

5.Page 271

“Informal organisation is considered better than formal organisation”. Do you agree with this statement? Give reasons.

6.Page 271

“Formal and informal organisations are supplementary to each other”. Do you agree? Give any two arguments to support your viewpoint.

7.Page 271

Distinguish between formal and informal organisation on the basis of emphasis, flow of authority and tenure.

8. aPage 271

What is formal organisation?

8. bPage 271

Distinguish between formal and informal organisation on the basis of emphasis, flow of authority and tenure.

9. aPage 271

What is line organisation?

9. bPage 271

Explain the merits of line organisation structure.

9. cPage 271

Explain the demenits of line organisation structure.

10. aPage 271

Discuss the nature of line and staff organisation structure.

10. bPage 271

Discuss the advantages of line and staff organisation structure.

10. cPage 271

Discuss the disadvantages of line and staff organisation structure.

11. aPage 271

Explain the merits of functional structure.

11. bPage 271

Explain the demerits of functional structure.

12. aPage 271

Discuss the merits of divisional structure.

12. bPage 271

Discuss the demerits of divisional structure.

13.Page 271

Differentiate between Functional structure and Divisional structure on any four bases. 

14. aPage 271

Explain the meaning of delegation of authority.

14. bPage 271

State any five points which highlight the importance of delegation of authority.

15. aPage 271

What is responsibility?

15. bPage 271

Can ‘responsibility’ be delegated?

16.Page 271

Distinguish between authority and responsibility.

17.Page 271

Describe various elements of delegation of authority.

18.Page 271

“Delegation provides the means whereby a manager multiplies himself”. Explain.

19.Page 271

Distinguish between delegation and decentralisation of authority.

20.Page 271

Give any three differences between Centralisation and Decentralisation.

21.Page 271

Explain the importance of decentralisation of authority.

22.Page 271

Distinguish between delegation and decentralisation of authority.

23.Page 271

“If we delegate authority, we multiply by two; if we decentralise it, we multiply it by many”. How?

24.Page 271

Give three points in support of the statement, “Organising is an important function of management.” 

QUESTION BANK [Pages 272 - 277]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising QUESTION BANK [Pages 272 - 277]

1.Page 272

Organising involves a series of steps in order to achieve the desired goals

2.Page 272

What is 'organisation structure'? Why is it needed?

3.Page 272

What does the term ‘span of management’ refer to?

4. aPage 272

What is meant by 'functional structure' of an organisation?

4. bPage 272

Under what circumstances would functional structure be appropriate?

5. aPage 272

What is meant by the divisional structure of an organisation?

5. bPage 272

Under what circumstances would Divisional Structure be appropriate?

6. aPage 273

What is formal organisation?

6. bPage 273

State the features of 'Formal Organisation'.

7. aPage 273

What is meant by 'Informal Organisation'?

7. bPage 273

State any three features of 'Informal Organisation'.

8. aPage 273

Explain the meaning of delegation of authority.

8. bPage 273

Describe various elements of delegation of authority.

9. aPage 273

What is meant by 'Decentralization'?

9. bPage 273

Give any three differences between Centralisation and Decentralisation.

9. cPage 273

What is centralisation?

9. dPage 273

What is meant by 'Decentralization'?

10.Page 274

Can a large-sized organisation be totally centralised or decentralised? Give your opinion.

11.Page 274

Explain any four points of importance of ‘Organising’.

12. aPage 274

State it's any two advantages of the functional structure

12. bPage 275

State any two disadvantage functional structure of an organisation

13. aPage 275

State its any two advantages of the divisional structure

13. bPage 275

State any three limitations of divisional structure of an organisation.

14.Page 275

Differentiate between Functional structure and Divisional structure on any four bases. 

15. aPage 276

State any two advantages of Formal Organisation

15. bPage 276

Explain the limitations of formal organisation.

16. aPage 276

How does informal organisation support the formal organisation?

16. bPage 276

State its any two advantages of Informal Organisation

16. cPage 276

State any two disadvantages Informal Organisation.

17.Page 276

Why delegation is considered essential for effective organising?

18.Page 277

Explain why an organisation would choose to be decentralised.

19.Page 277

A company manufacturing a popular brand of biscuits has a functional structure. In order to cash on its brand name the company plans to diversity into packaged atta, noodles, snacks and other food items. Should the company change its organisation structure? If yes, name the structure it should adopt.

MULTIPLE CHOICE QUESTIONS [Pages 278 - 281]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising MULTIPLE CHOICE QUESTIONS [Pages 278 - 281]

1.Page 278

Consider the following:

  1. Delegation and decentralization are closely related
  2. Delegation and decentralization both are important
  3. Delegation is meant for large organization
  4. Decentralization is incomplete without centralization of these statements
  • (i) and (ii) are correct

  • (ii) and (iii) are correct

  • (i) and (iv) are correct

  • (i), (iii) and (iv) are correct

2.Page 278

Match Column I (Step in the Process of Organizing) with Column II (Example):

  Column I (Step in the Process of Organising)   Column II (Example)
A. Defining Activities (i) Giving work to individuals as per their abilities.
B. Grouping Activities (ii) Making a worker answerable to a particular foreman.
C. Assignment of Duties (iii) Work involving manufacture of car involves steps like painting, fitting engine, testing, etc.
D. Delegating Authority (iv) A sales division for south India was created within a company.
  • A - (ii); B - (i); C - (iv); D - (iii)

  • A - (iii); B - (i); C - (ii); D

  • A - (iii); B - (iv); C - (ii); D - (i)

  • A - (iii); B - (iv); C - (i); D - (ii)

3.Page 278

______ is an organisational design that groups similar or related jobs together:

  • Functional structure.

  • Divisional structure.

  • Both (a) and (b).

  • None of the above.

4.Page 278

Ram is working as the Director in the Finance department of M&F Company which is into manufacturing of computer spare parts. The company is planning to expand into new countries. Ram gave away his powers of procuring raw material to his additional directors so that he can concentrate on policy decisions. Which point of importance does this decision indicate?

  • Reduction in burden of top executive.

  • Innovation and creativity.

  • Quick and better decision making.

  • Development of managers for the future.

5.Page 278

Authority-responsibility relationship binds individuals as superiors and subordinates and gives rise to different ______ in an organisation.

  • functions

  • levels

  • objectives

  • policies

6.Page 278

Why training is easier in a functional structure?

  • It deals with limited set of skills

  • It prepares special budget for training

  • It asks for special training modules

  • None of the above

7.Page 279

Which of the following is not associated with Divisional structure?

  1. Varied skills in departmental head
  2. Proper basis for performance measurement
  3. Fixation of responsibility
  4. Economical
  5. Difficult for expansion and growth
  • 4, 5.

  • 1, 2, 3.

  • 2, 3.

  • 1, 5.

8.Page 279

The span of management gives ______ to the organisation.

  • Flexibility

  • Initiative

  • Shape

  • Depth

9.Page 279

Atul runs a shoe shop in the heart of the city. He has started to identify and divide the work into manageable tasks as per the previously determined plans. In order to increase the sales of his shoe shop by over 20% this year, he has decided to allocate jobs among his workforce so that their productivity can be increased. He knows this will happen only if the employees are given specific jobs on a regular basis.

Which benefit of organising is indicated in the above case?

  • Diversification and growth

  • Security and support

  • Benefits of specialisation

  • Coordination and cooperation

10.Page 279

Jerry & Sons operates as 150 smaller companies instead of one large multi-billion dollar corporation. All these smaller companies focus on a specific medical or product franchise with each affiliate generating multiple options for growth. Which concept of management does this firm follow?

  • Centralisation

  • Delegation

  • Decentralisation

  • Organising

11.Page 279

Span of control means ______.

  • A tendency of overload supervisors with too much of work

  • The number of subordinates a supervisor can effectively supervise

  • No limit to the number of subordinates a supervisor can supervise

  • A limit to delegation of authority to the subordinate

12.Page 279

In which of the following cases Divisional Form of organization would be best suited?

  • A company engaged in selling sewing machines in Delhi.

  • A company manufacturing cars and cosmetic products.

  • A company manufacturing cosmetics products.

  • A company engaged in BPO services with an office in Gurgaon.

13.Page 279

Which of the following is not a demerit of divisional structure?

  • It is an expensive structure to maintain, since there may be a duplication of activities across products.

  • All functions related to a particular product are integrated in one department.

  • Conflict may arise among different divisional heads due to different interests.

  • Authority provided to the managers to supervise all activities related to a particular division may lead to undesirable consequences.

14.Page 279

Name the process which co-ordinates human efforts, assembles resources and integrates both into a unified whole to be utilised for achieving specified objectives:

  • Management

  • Planning

  • Organising

  • Directing

15.Page 279

This type of organisational structure is most suitable when the size of the organisation is large, has diversified activities and operations require a high degree of specialization:

  • Functional Organisation Structure

  • Divisional Organisation Structure

  • Line Organisation

  • Line and Staff Organisation

16.Page 280

A company engaged in manufacturing of a popular brand of toys, has been enjoying good market reputation. It has separate departments for Production, Marketing, Human Resources and Research and Development. Lately, to extend its brand name and also to move on the new business opportunities, it is thinking to diversify into manufacturing of a new range of electronic toys like mini computers and laptops. Identify the type of organisational structure applicable in the above case:

  • Functional Organisation Structure

  • Divisional Organisation Structure

  • Line Organisation

  • Line and Staff Organisation

17.Page 280

In a meeting, General Manager asks Marketing Manager to recruit & select two salesmen to meet the sales target. It is an instance of ______.

  • Division of authority

  • Decentralisation of authority

  • Delegation of authority

  • Delegation of responsibility

18.Page 280

The top management of Shivam Industries has always believed in the ideas and suggestions of its employees. It has systematically dispersed decision-making authority at all the lower levels. As a result, productivity has increased and customers got prompt deliveries against their order. Identify the concept used by Shivam Industries in this case:

  • Divisional Structure

  • Decentralisation of authority

  • Delegation of authority

  • Functional Structure

19.Page 280

In a company, top level management has not distributed work among the subordinates according to their abilities and skills but on the basis of caste and religions. Identify the step of the organising function which was not followed by the management properly:

  • Delegation of authority

  • Assigning duties

  • Division of work

  • Grouping jobs

20.Page 280

‘As a result of delegation, employees get more opportunities to utilize their talent and this may give rise to latent abilities in them.’ Which importance of delegation does this statement denote:

  • Basis of management hierarchy

  • Effective management

  • Growth and diversification

  • Employee development

21.Page 280

Which of the following is NOT a correct feature of Informal organization?

  • An informal organization originates from within the formal organization as a result of personal interaction among the employees.

  • It emerges spontaneously and is not deliberately created by the management.

  • It has a definite structure and form.

  • The standards of behaviour evolve from group norms rather than officially laid down rules and regulations.

22.Page 280

Which organization structure would be suitable for a company producing dairy products for introducing biscuits?

  • Informal

  • Formal

  • Divisional

  • Functional

23.Page 280

The relationship between different individuals not on the basis of superior-subordinate relationship but on the basis of personal likes, attitudes, interests, etc. is ______.

  • Formal Organisation

  • Informal Organisation

  • Centralized Organisation

  • Decentralised Organisation

24.Page 281

Which of the following is not the correct characteristic of formal organization:

  • It clarifies the official lines of communication

  • Its purpose is to achieve organizational objective

  • It is formed by the individuals to get social and psychological satisfaction

  • It coordinates and integrates the efforts of various departments

25.Page 281

The marketing head of ABC Ltd. has been asked to report to the CEO of the company. Under which step in the process of organising, will the above act fall?

  • Delegation of Authority

  • Grouping activities

  • Identification and Division of Work

  • Assignment of Duties

ASSERTION-REASON QUESTIONS [Page 281]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising ASSERTION-REASON QUESTIONS [Page 281]

26.Page 281

Assertion (A): In organising there are very few chances of duplication of work or overlapping of work because the jobs are assigned to different individuals by clearly defining the job in job description document.

Reason (R): Changes can be easily adapted with organising by opening separate department.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

27.Page 281

Assertion (A): Organising stimulates creativity among the managers.

Reason (R): Delegation allows the managers to reduce their workload and gives them time to explore new areas for growth.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

28.Page 281

Assertion (A): Changes cannot take place easily in functional structure of organisation.

Reason (R): In functional structure, employees develop, narrow prospective as they get training in one area or one skill only.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

CASE/PARAGRAPH BASED QUESTIONS [Pages 281 - 282]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising CASE/PARAGRAPH BASED QUESTIONS [Pages 281 - 282]

29.Page 281
Benoy opens a retail store in a local market. He knows it will be impossible for him to handle all work alone so he appoints Naina to perform routine tasks on his behalf thereby reducing his workload. As a result of this decision Benoy is left with more time to concentrate on important matters. Besides he also recruits ten other persons as support staff. Five years later, as his business earns a good name for itself he opens another outlet in the city. Considering Naina's competence he selectively dispersed his authority at all levels and gave Naina the independent charge of running that outlet.
  1. Identify the two concepts which reflects the transition in the role of Naina in the above paragraph.
  2. Briefly explain the identified concepts in part (a).
  3. Give any three differences between the two concepts as identified in part (a) of the question.
  4. Discuss any two benefits which Benoy could derive by appointing Naina.
30.Page 282
“Shan Spices Ltd.” are the manufacturer of different food specific spices like Rajmaa Masala, Choley Masala, AalooParantha Masala, etc. Mr. Raghav, the owner of the company has created different departments for purchase, production, marketing, finance and human resource. There are thirty employees working in the organisation. Planning is of paramount importance to the company as Mr. Raghav believes that effective planning leads to achievement of organisational objectives. So in order to make employees focus on objectives, he issued instructions that during working hours only official matters will be discussed. He made certain rules and code of conduct for the employees to follow, according to which employees are not allowed to visit and talk to the employees of other departments except for official work. He emphasised on work performance which resulted in smooth functioning of the organisation.
  1. Identify and define the type of organisation structure mentioned in the above para.
  2. Identify and define the type of organisation mentioned in the above para.
  3. State the type of organisation which seems to be restricted due to the rules and code of conduct for employees.
  4. Discuss any three advantages of the type of organisation identified in part (c).
FILL IN THE BLANKS [Page 282]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising FILL IN THE BLANKS [Page 282]

31.Page 282

Organising function results in creation of ______ structure.

32.Page 282

Sound organisation is the ______ of effective management.

33.Page 282

______ organisation means the organisation structure designed and established by management to achieve organisational goals.

34.Page 282

______ is a structure of relationships between various positions of the enterprise.

35.Page 282

Line organisation refers to a ______ chain of command through which authority flows from top to bottom.

TRUE OR FALSE [Page 282]

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC 9 Organising TRUE OR FALSE [Page 282]

36.Page 282

Delegation of power is an essential step in the process of organising.

  • True

  • False

37.Page 282

An organisation is a network of relationships among individuals working together in an enterprise.

  • True

  • False

38.Page 282

The management create the informal organisation.

  • True

  • False

39.Page 282

The organisational structure is generally like an inverted pyramid.

  • True

  • False

40.Page 282

Line of authority provides the channel of communication, coordination and accountability in an enterprise.

  • True

  • False

Solutions for 9: Organising

EXERCISESQUESTION BANKMULTIPLE CHOICE QUESTIONSASSERTION-REASON QUESTIONSCASE/PARAGRAPH BASED QUESTIONSFILL IN THE BLANKSTRUE OR FALSE
C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 9 - Organising - Shaalaa.com

C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 9 - Organising

Shaalaa.com has the CISCE Mathematics Commerce Volume 2 [English] Class 12 ISC CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. C. B. Gupta solutions for Mathematics Commerce Volume 2 [English] Class 12 ISC CISCE 9 (Organising) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.

Further, we at Shaalaa.com provide such solutions so students can prepare for written exams. C. B. Gupta textbook solutions can be a core help for self-study and provide excellent self-help guidance for students.

Concepts covered in Commerce Volume 2 [English] Class 12 ISC chapter 9 Organising are Overview of Organising.

Using C. B. Gupta Commerce Volume 2 [English] Class 12 ISC solutions Organising exercise by students is an easy way to prepare for the exams, as they involve solutions arranged chapter-wise and also page-wise. The questions involved in C. B. Gupta Solutions are essential questions that can be asked in the final exam. Maximum CISCE Commerce Volume 2 [English] Class 12 ISC students prefer C. B. Gupta Textbook Solutions to score more in exams.

Get the free view of Chapter 9, Organising Commerce Volume 2 [English] Class 12 ISC additional questions for Mathematics Commerce Volume 2 [English] Class 12 ISC CISCE, and you can use Shaalaa.com to keep it handy for your exam preparation.

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