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C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 13 - Marketing - Concept and functions [Latest edition]

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C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 13 - Marketing - Concept and functions - Shaalaa.com
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Solutions for Chapter 13: Marketing - Concept and functions

Below listed, you can find solutions for Chapter 13 of CISCE C. B. Gupta for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी.


EXERCISES
EXERCISES [Pages 386 - 398]

C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी 13 Marketing - Concept and functions EXERCISES [Pages 386 - 398]

I. ОВJЕCTIVE QUESTIONS Multiple Choice Questions

I. 1.Page 386

Sujhav Limited is a company dealing in various types of fire extinguishers. Considering the fact that people generally don’t buy fire extinguishers, the company undertakes aggressive sales promotion efforts in order to create and maintain demand for the product. Identify the type of marketing philosophy being described in the given case.

  • Product concept

  • Selling concept

  • Marketing concept

  • Societal marketing concept

  • Production concept

I. 2.Page 386

“When we plan to buy a motorbike, we not only see its features like cost, mileage, etc. but we also see its shape, style, etc.” Which function of marketing is highlighted here?

  • Branding

  • Market planning

  • Product designing and development

  • Standardisation and grading

I. 3.Page 386

According to Philip Kotler’s definition of marketing, marketing is a ______.

  • Economic process

  • Social process

  • Socio-Economic process

  • None of the above

I. 4.Page 386

Agile Limited has launched a new range of air conditioners in order to add value to the usability of the product. The new range of air conditioners have an inbuilt air purifier and are available in attractive colours. Identify the type of marketing philosophy being described in the above lines.

  • Product concept

  • Production concept

  • Marketing concept

  • Societal marketing concept

  • Selling concept

I. 5.Page 386

A telephone company started to use interactive sites on the internet to gather customer views and opinions on the services provided by them as well as their expectations in order to make well-informed decisions. Identify the function of marketing.

  • Marketing Planning

  • Gathering and analysing market information

  • Customer support services

  • Standardisation and grading

I. 6.Page 387

Cadbury came up with new chocolate, Oreo silk. The bar is described as having a combination of crunchy biscuit and silky chocolate, taking the iconic sweet treat loved by all and adding a tasty cookie crunch. The brand is also launching packets of Cadbury Oreo Bites, which come with a crunchy Oreo filling, encased in a layer of chocolate. Identify the function of marketing in the above case.

  • Product designing and development

  • Branding

  • Packaging and labelling

  • Standardisation and grading

I. 7.Page 387

Established in 1950 with a single store in Quincy, MA, Dunkin’ Donuts is the world’s biggest baked goods and coffee chain, with more than 11,300 restaurants worldwide − 8,500-plus in the U.S., 3,200-plus across 36 countries. However, the company announced it would be changing its name to Dunkin’, dropping the Donuts part. The company made this change to diversify the products that can come under it apart from donuts. Identify the function of Marketing.

  • Product designing and development

  • Branding

  • Packaging and labelling

  • Promotion

I. 8.Page 387

Which function of Marketing considers cost and location of target market?

  • Order processing

  • Market planning

  • Transportation

  • Gathering and analysing market information

I. 9.Page 387

Superb Skin Care Ltd, a leading brand of skin care products has come up with a new range of anti-ageing skin cream which they claim is 100% herbal and without any side effects. They have also set up a website to encourage consumers to ask queries and the company responds to them very quickly. It is used as a way to connect with the customers and it has also proved to be a brilliant tactic for busting out some myths about the product. It has also created transparency and makes the consumers feel personally involved with the company. Identify the function of marketing identified in the above case.

  • Marketing research

  • Customer support services

  • Market planning

  • None of the above

I. 10.Page 387

Mahesh is planning to launch an online education portal. In order to understand the varied needs of the students, she conducted an online survey. Based on the feedback of the survey, she had decided to offer educational packages to the prospective buyers. Identify the type of Marketing concept been described in the given line.

  • Selling concept

  • Societal Marketing concept

  • Marketing concept

  • None of these

I. 11.Page 387

Which of the following is a feature of the marketing process?

  • Satisfying the needs and wants of the consumers.

  • Creating a market offering.

  • Developing an exchange mechanism.

  • All of the above

I. 12.Page 387

Max Cooling Ltd. is engaged in the manufacturing of refrigerators. The marketing manager of the company surveyed the market and found that customers need a refrigerator with a separate provision of water cooler in it. He decided and launched the same refrigerator in the market. Identify the marketing philosophy involved.

  • Marketing concept

  • Selling concept

  • Societal concept

  • None of these

I. 13.Page 388

Feather Leather Ltd. Is a leather bags manufacturing company. The company is using prohibited animal skin to make leather bags, in order to satisfy some of its customers. Which Marketing concept is being violated in the given case?

  • Marketing concept

  • Selling concept

  • Societal Marketing concept

  • None of these

I. 14.Page 388

In order to get feedback about its recently launched immunity-boosting ayurvedic medicine, Atulya Limited conducted an online survey using a questionnaire, to gather customer views and opinions. Identify the marketing function being used by Atulya Limited.

  • Standardisation

  • Product designing

  • Customer support service

  • Gathering and analysing market information

I. 15.Page 388

Which of the following is the function of marketing?

  • Promotion

  • Physical Distribution

  • Transport

  • branding

  • All the above

I. 16.Page 388

While reading the label of a pack of aluminium foil, Rishit discovered that the product was manufactured at Hyderabad but was available for sale in many states across the country. Identify the function of marketing which has made this possible.

  • Market Planning

  • Standardization and grading

  • Transportation

  • Warehousing

I. 17.Page 388

______ ensures that products reach the ultimate customers from the manufacturers.

  • Selling

  • Marketing

  • Physical distribution

  • Sales promotion

I. 18.Page 388

______ is the marketing function which is concerned with informing the customers about the firm’s products.

  • Transportation

  • Selling

  • Advertising

  • Public Relations

  • Publicity

I. 19.Page 388

______ refers to the act of storing and assorting products in order to create time utility in them.

  • transportation

  • warehousing

  • order processing

  • grading

I. 20.Page 388

Bee Limited has decided to market its products through the conventional network of manufacturer-wholesaler-retailer-consumer. Identify the function of marketing being described in the above line.

  • Physical distribution

  • Transportation

  • Warehousing

  • Standardisation and grading

ASSERTION-REASON QUESTIONS In the questions given below, there are two statements marked Assertion (A) and Reason (R). Read the statements and choose the correct option:

I. 21.Page 388

Assertion (A): Events like fashion show, experience like lunch with celebrity can also be marketed.

Reason (R): Anything that is of value to the other can be marketed.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

I. 22.Page 389

Assertion (A): Grading is the function performed under packaging.

Reason (R): Sometimes marketers assign different grades to indicate different features or quality of the product.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

I. 23.Page 389

Assertion (A): From package of chips, cosmetics, etc., people can make some guess about quality of the product contained in it.

Reason (R): packaging helps in products promotion.

  • Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).

  • Both Assertion (A) and Reason (R) are True and Reason (R) is not the correct explanation of Assertion (A).

  • Assertion (A) is True but Reason (R) is False.

  • Assertion (A) is False but Reason (R) is True.

FILL IN THE BLANKS.

I. 24.Page 389

______ is the process of selecting target markets and satisfying their needs.

I. 25.Page 389

______ is the boss of business and customer satisfaction should be the motto of every business enterprise.

I. 26.Page 389

______ helps to syhchronise production with consumption. 

I. 27.Page 389

Marketing is beneficial to both ______ and ______.

I. 28.Page 389

Marketing can broadly be divided into _______ main parts.

TRUE OR FALSE.

I. 29.Page 389

All promotional activities are guided by information concerning what customers expect from business.

  • True

  • False

I. 30.Page 389

Marketing is helpful in deciding appropriate strategies and policies for household.

  • True

  • False

I. 31.Page 389

Marketing is the heart of selling.

  • True

  • False

I. 32.Page 389

Standardisation and grading are useful marketing functions.

  • True

  • False

I. 33.Page 389

Planning concept is the process of moving goods from producers to consumer.

  • True

  • False

II. SUBJECTIVE QUESTIONS Short Answer Type Questions.

II. 1.Page 389

Define Marketing.

II. 2.Page 389

Write any two differences between Marketing and Sales.

II. 3.Page 389

Write any two differences between Marketing and Sales.

II. 4.Page 389

Define ‘branding’.

II. 5.Page 389

How is a trademark different from a brand?

II. 6. (i)Page 389

Give the full form of:

ISI

II. 6. (ii)Page 389

Expand the term ‘AGMARK’.

II. 7.Page 389

Give two objectives of marketing.

II. 8.Page 389

Why is buying important function of marketing?

II. 9.Page 389

State any two differences between packing and packaging.

Long Answer Type Questions

II. 1.Page 389

Discuss the marketing functions.

II. 2.Page 389

Features of marketing concept.

II. 3. (i)Page 389

What is branding?

II. 3. (ii)Page 389

What are the advantages of branding?

II. 4. (i)Page 389

Discuss the marketing functions.

II. 4. (ii)Page 389

Explain how modern marketing Concept is different from the traditional selling concept.

II. 5. (i)Page 389

Define Marketing.

II. 5. (ii)Page 389

Give two objectives of marketing.

II. 5. (iii)Page 389

Briefly explain the importance of marketing.

II. 6. (a) (i)Page 389

Define Marketing.

II. 6. (a) (ii)Page 389

Explain any four facilitating functions of marketing.

II. 6. (b)Page 389

Differentiate between personal selling and advertising.

II. 7. (a)Page 389

Explain marketing research as a function of marketing.

II. 7. (b) (i)Page 389

Give any three merits of advertising in the newspaper.

II. 7. (b) (ii)Page 389

Give any three demerits of advertising in the newspaper.

II. 8.Page 389

Distinguish between marketing and selling.

CASE/PARAGRAPH BASED QUESTIONS.

II. 1.Page 389

The advertisement of a travel agency states the following: ‘Visit Agra - The city of Love’ , ‘Udaipur - The city of Lakes’ and ‘Mysore - The city of Gardens’.

  1. What is being marketed by the agency through the advertisement?   (1)
  2. Who is a marketer? Can a customer be a marketer?   (2)
  3. Explain any three functions of marketing.  (3)
  4. Discuss any two features of marketing.   (2)
II. 2.Page 390

Hayaram’ is a famous chain selling a large variety of products in the Indian market. Their products include chips, biscuits, sweets and squashes. It charges a comparatively higher price than its competitors as it sells quality products. Besides, it offers regular discounts to its customers and easy credit terms to its retailers. It has five of its own retail shops. It also sells its products through various grocery stores so that the products are made available to customers at the right place, in the right quantity and at the right time. It regularly uses different communication tools to increase its sales.

The above para describes the combination of variables used by Hayaram to prepare its market offering.

  1. Identify the variables of marketing.   (1)
  2. Enumerate the tools of promotion.   (2)
  3. What are the two decisions involved in physical distribution?   (2)
  4. Differentiate between Selling and Marketing.   (3)

III. ADDITIONAL SOLVED QUESTIONS

III. 1. (i)Page 390

What is marketing?

III. 1. (ii)Page 390

Define Marketing.

III. 2.Page 390

What is modern marketing concept?

III. 3.Page 390

What is the traditional selling concept?

III. 4.Page 391

State two features of the modern concept of marketing? 

III. 5.Page 391

Write any two differences between Marketing and Sales.

III. 6.Page 391

Explain how modern marketing Concept is different from the traditional selling concept.

III. 7.Page 392

Give two objectives of marketing.

III. 8.Page 392

Give two objectives of marketing.

III. 9.Page 392

Give two advantages of marketing.

III. 10.Page 392

Briefly explain the importance of marketing.

III. 11.Page 393

Name any five functions of marketing.

III. 12.Page 393

Define ‘branding’.

III. 13.Page 393

What is marketing research?

III. 14.Page 393

How is a trademark different from a brand?

III. 15.Page 393

What is labelling?

III. 16.Page 393

State any two differences between packing and packaging.

III. 17.Page 394

Differentiate between Standardisation and Grading.

III. 18. (i)Page 394

Give the full form of:

ISI

III. 18. (ii)Page 394

Expand the term ‘AGMARK’.

III. 19.Page 394

Give two requisites of good packaging.

III. 20.Page 394

Mention two factors which have made Branding necessary.

III. 21.Page 394

What is the need of packaging?

III. 22.Page 394

Explain the advantages of branding to producers.

III. 23.Page 394

What is after sale service?

III. 24.Page 394

Discuss the marketing functions.

III. 25. (i)Page 396

Explain the following term/concept in detail:

Branding

III. 25. (ii)Page 396

Explain the importance of Branding.

III. 25. (iii)Page 396

Mention two factors which have made Branding necessary.

IV. 1.Page 397

What is marketing research?

IV. 2.Page 397

Identify two physical functions of marketing.

IV. 3.Page 397

State two functions of exchange with reference to marketing.

IV. 4.Page 397

Identify two physical functions of marketing.

IV. 5. (i)Page 397

Explain Buying as a function of marketing. 

IV. 5. (ii)Page 397

Explain Assembling, as a function of marketing. 

IV. 6.Page 397

Define the term market.

IV. 7.Page 397

Mention any two facilitating functions of marketing. 

IV. 8.Page 398

Discuss the marketing functions.

IV. 9. (i)Page 398

Write short notes on Branding.

IV. 9. (ii)Page 397

Write short notes on Labelling.

IV. 10.Page 398

Explain the importance of marketing in modem business world.

IV. 11.Page 398

What is packaging?

IV. 11.Page 398

Explain any three functions of packaging.

IV. 12.Page 398

Explain any four facilitating functions of marketing.

IV. 13.Page 398

Give two objectives of marketing.

IV. 14.Page 398

Write short notes on:

Marketing research.

IV. 15. (i)Page 398

What is marketing?

IV. 15. (ii)Page 398

State two features of the modern concept of marketing? 

State whether the following statements are TRUE or FALSE.

IV. 16. (a)Page 398

Recession is an 'inherent constraint' in almost all manufacturing organisations.

  • True

  • False

IV. 16. (b)Page 398

As a function of marketing, Warehousing creates time utility.

  • True

  • False

IV. 16. (c)Page 398

Directing initiates action in an organisation.

  • True

  • False

IV. 16. (d)Page 398

Customer orientation is a modern approach to marketing.

  • True

  • False

IV. 17.Page 398

Assertion: Marketing Research serves as the intelligence wing of the business.

Reason: Marketing research provides a strong basis for formulating marketing strategies and policies.

  • Both Assertion and Reason are true, and Reason is the correct explanation for assertion.

  • Both Assertion and Reason are true, but Reason is not the correct explanation for assertion.

  • Assertion is true but Reason is false.

  • Assertion is false but Reason is true.

IV. 18.Page 398

Briefly explain commodity market with the help of an example.

IV. 19.Page 398

Classify markets on the basis of subject of exchange.

IV. 20.Page 398

Name two types of markets on the basis of the nature of transactions. 

IV. 21.Page 398

Answer the question.
Mention two types of markets, on the basis of the position of buyers and sellers.

IV. 22.Page 398

Explain the following term/concept.

Market

IV. 23. (i)Page 398

Explain Buying as a function of marketing. 

IV. 23. (ii)Page 398

Explain Assembling, as a function of marketing. 

IV. 24.Page 398

State two functions of exchange with reference to marketing.

IV. 25. (i)Page 398

What is marketing research?

IV. 25. (ii)Page 398

State any two features of Marketing Research.

IV. 26. (i)Page 398

Define Marketing.

IV. 26. (ii)Page 398

Briefly explain any three features of Marketing.

IV. 27.Page 398

Write short notes on:

Marketing research.

IV. 28.Page 398

Discuss any five points of importance of marketing.

IV. 29. (i)Page 398

Explain Buying as a function of marketing. 

IV. 29. (ii)Page 398

Explain Assembling, as a function of marketing. 

IV. 30.Page 398

Distinguish between marketing and selling.

IV. 31.Page 398

What is the market? Explain the meaning of the capital market and money market.

IV. 32.Page 398

Differentiate between the traditional concept of marketing and the modern concept of marketing.

IV. 33.Page 398

What is modern marketing concept?

Solutions for 13: Marketing - Concept and functions

EXERCISES
C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 13 - Marketing - Concept and functions - Shaalaa.com

C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 13 - Marketing - Concept and functions

Shaalaa.com has the CISCE Mathematics कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. C. B. Gupta solutions for Mathematics कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी CISCE 13 (Marketing - Concept and functions) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.

Further, we at Shaalaa.com provide such solutions so students can prepare for written exams. C. B. Gupta textbook solutions can be a core help for self-study and provide excellent self-help guidance for students.

Concepts covered in कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 13 Marketing - Concept and functions are Concept of Marketing, Comparison Between Marketing and Selling, Importance of Marketing, Functions of Marketing, Overview of Marketing - Concept and Functions, Types of Market, Concept of Market.

Using C. B. Gupta कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी solutions Marketing - Concept and functions exercise by students is an easy way to prepare for the exams, as they involve solutions arranged chapter-wise and also page-wise. The questions involved in C. B. Gupta Solutions are essential questions that can be asked in the final exam. Maximum CISCE कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी students prefer C. B. Gupta Textbook Solutions to score more in exams.

Get the free view of Chapter 13, Marketing - Concept and functions कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी additional questions for Mathematics कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी CISCE, and you can use Shaalaa.com to keep it handy for your exam preparation.

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