C. B. Gupta solutions for कॉमर्स वॉल्यूम २ [इंग्रजी] इयत्ता १२ आयएससी chapter 11 - Directing [Latest edition]

Define directing.

What is meant by supervision?

“A supervior is a linking pin”. Comment.

Define motivation.

Define leadership.

Define communication.

“Communication is a continuous process”. Comment.

What is meant by ‘Feedback’ in the concept of communication?

“Leadership involves interpersonal influence”. Comment.

State any four elements involved in the communication process.

What are the elements of directing?

State any four elements involved in the communication process.

State any two devices developed in the recent past for rapid and efficient communication.

Answer in one sentence.

What is directing?

What are the elements of directing?

State any three points highlighting the importance of ‘directing’ function.

State any three points highlighting the importance of ‘directing’ function.

Explain the importance of supervision.

“The post of a supervisor should be abolished in the hierarchy of managers”. React.

Explain, in brief, the term ‘supervision’ as an element of directing.

State any four features of directing function of management.

Briefly explain any two qualities of a good leader.

State any three points highlighting the importance of ‘directing’ function.

“Supervision is not at all required in an organisation”. Do you agree? Give reasons in support of your answer.

“Directing is not required at all in management of an organisation”. Do you agree? Give two reasons in support of your answer.

Explain Maslow’s theory. 

Briefly explain any two qualities of a good leader.

Briefly explain any two qualities of a good leader.

Explain any four objectives of communication.

State any four elements involved in the communication process.

Explain briefly any three semantic barriers to communication.

What are the measures to overcome barriers to effective communication?

Explain any four objectives of communication.

Differentiate between formal and informal organisations on the basis of

1. origin,
2. authority, and
3. flow of communication.

Discuss the advantages of written communication.

Explain 7 C's of effective written communication.

Explain any four objectives of communication.

What is meant by barriers to communication?

What are the measures to overcome barriers to effective communication?

What is meant by supervision?

Explain the three functions of a supervisor.

State any four features of directing function of management.

How does the directing functions bring about balance in the organisation?

What are the elements of directing?

What is meant by supervision?

Distinguish between directing and supervision.

“The post of a supervisor should be abolished in the hierarchy of managers”. React.

Give the meaning of 'motivation' as an element of directing.

Briefly explain any four characteristics of motivation.

Explain the process of motivation with the help of a diagram.

Give any two differences between leadership and management.

“All managers are leaders but all leaders are not managers”. Explain.

“Managerial functions cannot be carried out without an efficient system of communication”. Do you agree? Give any three reasons in support of your answer.

State any three points highlighting the importance of ‘directing’ function.

Explain any three principles of Directing.

Explain the importance of supervision.

Explain the importance of motivation.

Explain Maslow’s theory. 

Explain different financial incentives used to motivate employees of a company.

Explain different financial and non-financial incentives used to motivate employees of a company.

What is meant by leadership?

Explain the features of leadership.

“Leadership is considered as the most important element of the directing function of management”. In the light of this statement explain the importance of leadership.

Briefly explain any two qualities of a good leader.

Answer in one sentence.

What is communication?

State any four elements involved in the communication process.

Explain the importance of good communication with others.

Explain briefly any three semantic barriers to communication.

Discuss in brief various barriers to communication.

What are the measures to overcome barriers to effective communication?

Name the element of directing involved in the following case:

Mohit takes rounds in a factory to ensure every worker is working on his machine.

Name the element of directing involved in the following case:

The designation of all sales officers has been changed to Assistant Sales Managers.

Name the element of directing involved in the following case:

The Production Manager of a company personally meets all workers over a cup of tea.

Name the element of directing involved in the following case:

The Sales Head of a company sends a sales catalogue to all branch managers.

Which one of the following is not an element of Direction?

______ is a complex managerial function that includes everything that a manager does to encourage subordinates to work effectively-instructing, guiding, counselling, inspiring and leading them.

“In organisations like Infosys, Tata, BHEL and HLL, the managers may change but the directing process doesn't because without direction the organisational activities cannot proceed further.” Which feature of Directing is highlighted in the following statement?

“A good leader can always identify the potential of his employees and motivate them to extract work up to their full potential.” Identify the significance of Directing that has been highlighted in the statement?

In BOX Enterprises, there are no frequent meetings, no suggestion or complaint box hence there is lack of transparency in business operations. It leads to barrier to effective communication. Identify the barrier, along with its category.

Mahek Bhansali and Mahak Bhansali, is a chartered accountant firm. It announced senior level promotions in the firm. A total of 7 auditors have been elevated as partners. Which element of management function is highlighted in above case.

‘Channel’ in communication is ______.

Which one of the following do not constitute the semantic barriers under business communication?

Select the most appropriate judgment about Maslow’s theory of “Hierarchy of needs”:

‘A good leader should have good communication skills’ and ‘Communication establishes effective leadership’. These two statements can be reconciled as:

Match the example of need in column 1 with type of need in column 2 as per Maslow's need hierarchy theory of motivation.

Select from the options given below:

‘Unclarified Assumption and Different Interpretations’ are which type of communication barrier?

The following table contains two columns on the elements of directing and main purposes thereof. You are required to indicate the best alternative combination of the element and main purpose.

Select from the options given below:

From the options given below, choose the correct order of Maslow’s Hierarchy theory of human needs given in the following table.

Choose from the following options:

A supervisor was able to ensure effective and efficient fulfilment of his targets even though there were frequent differences of opinion among his workers. Which importance of supervision is highlighted by this statement?

A manager is not given opportunities to do creative work. So he feels demotivated. Which of his need is not being fulfilled as per Maslow’s Hierarchy of Needs?

Which of the following is NOT the correct way of improving communication effectiveness?

“Directing fosters cooperation and commitment among the people and helps to achieve balance among various groups, activities and the departments.” Identify the significance of Directing highlighted in the given statement.

Which of the following statements is false about Maslow’s theory of Motivation:

“The superior attempts to influence the behaviour of people at work towards the realisation of specified goals.” Which element of Directing has been highlighted in the statement?

The process of converting the message into communication symbols is known as ______.

Which of the following is not an element of communication process?

Submission of Annual report is an example of ______.

Leadership is the art of ______.

______ is the result of the leader’s philosophy, personality experience and value system.

Assertion (A): Motives arise out of the needs of individuals.

Reason (R): Realisation of a motive causes restlessness in the individual which prompts some action to reduce such restlessness.

Assertion (A): Directing flows from top to bottom.

Reason (R): Every manager can direct his immediate subordinate and take instructions from his immediate boss.

Assertion (A): Motivation is a complex process.

Reason (R): Employees' behaviour is influenced by motivation in such a way that they can achieve their goals.

Read the following text and answer the following questions on the basis of the same:

1. Mr. Shrinivasan worked towards pre-determined goals of the organization. Which important function of directing is addressed here?   (1)
   1. Means of motivation
   2. Initiates action
   3. Facilitates change
   4. Brings stability
2. Mr. Shrinivasan consulted with all his workers, he listened to their opinions. Which element of directing is identified here? Define the identified element of directing.   (2)
3. Bravery award is a form of non-financial incentive. Identify the need it helps in satisfying. Discuss any two features of motivation.   (3)
4. Under Maslow’s hierarchy need theory which need of Mr. Shrinivasan has been met through respect and recognition among other employees? What is the next need to the need so identified?   (2)

Read the following text and answer the following questions on the basis of the same:

1. By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of Cycle Company.   (2)
2. Also, explain two other needs of Rahim followed by above that are still to be satisfied.   (2)
3. Discuss any three process of motivation.
4. How is motivation different from leadership.

A ______ can plan and organise to achieve a tangible result.

______ is required to convert plans into performance.

______ is that force within an individual which compels him to act or not to act in a certain way.

According to Maslow, human needs can be classified into ______ categories.

Communication is essential for ______ management.

Supervision may be defined as overseeing people at work from above by a superior.

Leadership is the result of interaction between human needs and incentives offered to satisfy them.

Motivation enables managers to ensure that subordinates willingly carry out their instructions.

Communication means transfer of facts, ideas, opinions, etc. from boss to subordinates.

The post of supervisor cannot be abolished in the hierarchy of managers.