Question

Explain 7 C's of effective written communication.

Explain any six principles of effective communication.

Answer 1

In order to achieve the desired outcome in written communication, certain principles of effective correspondence writing must be kept in mind, known as the 7 Cs. They are:

1. Clarity: Clearness in writing for the reader to understand the information easily using familiar and easy word and short sentences and paragraphs avoiding jargon and complex words will help in maintaining clarity.
2.  Courtesy: A good business letter must always be written politely. Courtesy in letter writing consists of using words and phrases that show a courteous attitude towards the reader.
3. Correction: A letter should be correct in form as well as language. Spelling, grammar, punctuation, tone, and format are all of significance in an effective letter. Proper editing and review are necessary.
4. Concreteness: an effective letter is never vague and general. Words and phrases with specific meaning must be used for the intended message to be clearly conveyed.
5. Conciseness: Conciseness refers to conveying a complete message with the help of the minimum possible words. This can be achieved by avoiding the expression word, reputations, and including only relevant details.
6. Completeness: When a message is transmitted, the reader desires complete information to be presented. A chain of who-what-where-why-when-how questions must be addressed in the process of information presentation.
7. Consideration: While transmitting information, one must keep the interest of the reader in mind. The writer must integrate "You Attitude" and a style of writing that looks at things from the reader's point of view.