C. B. Gupta solutions for Commerce Volume 2 [English] Class 12 ISC chapter 12 - Controlling [Latest edition]

Define ‘Controlling’.

“Control is forward-looking”. Comment.

How does control help in coordination?

What are the requirements of good control standards?

Explain ‘Management by exception’ as discussed in the controlling process. 

“The essence of control lies in action”. Comment.

State two objectives of controlling.

State any two features of a good control system.

“Controlling is a continuous activity”. Comment.

“Controlling is looking back”. Comment.

“Planning and controlling are mutually interdependent”. Explain.

“If you try to control everything you may end up controlling nothing”. Explain.

What is meant by Controlling?

Explain the features of controlling.

What is meant by Controlling?

Explain the various steps involved in the process of control.

Explain controlling importance.

Explain the relationship between planning and controlling.

“Planning is an empty exercise without controlling”. Elucidate.

Explain the features of a good control system.

“Planning is looking ahead and control is looking back”. Comment.

“If you try to control everything you may end up controlling nothing”. Explain.

How does controlling help in achieving objectives and improving employee morale?

“Controlling is a fundamental management function that ensures work accomplishment according to plans”. Explain.

“Planning without control is meaningless and control without planning is a wasted effort”. Explain.

Which function of management ensures that actual activities conform to their plans? Also explain its process.

“Planning and control are mutually interrelated and inter-dependent”. Explain.

Explain the various steps involved in the process of control.

Explain the essentials of a good control systems.

“Control does not require any process”. Comment.

“A vigil eye is the only feature of a good control system”. Do you agree with this statement? Give suitable arguments.

Describe the importance of control in about 100 words.

A production in charge was given a sample of toy train. He was asked to produce similar other toy trains. Which control process would he have followed?

Explain the relationship between planning and controlling.

Explain the various steps involved in the process of control.

“Controlling helps in achieving objectives of the organisation and improving employee morale”. Explain this statement, in brief.

“Controlling helps in financial matters and maintaining and improving quality”. Explain this statement, in brief.

What is meant by Controlling?

Explain controlling importance.

“Controlling is an indispensable function of management”. Do you agree? Give four reasons in support of your answer.

Controlling is a systematic process involving a series of steps. Explain these steps of Controlling.

What is meant by Controlling?

“Controlling helps in financial matters and maintaining and improving quality”. Explain this statement, in brief.

How does controlling help in achieving objectives and improving employee morale?

“Planning is looking ahead and control is looking back”. Comment.

Explain controlling importance.

What are the problems faced by the organisation in implementing an effective control system?

“Controlling is an indispensable function of management”. Do you agree? Give four reasons in support of your answer.

Controlling is a systematic process involving a series of steps. Explain these steps of Controlling.

Explain the various steps involved in the process of control.

What does the term ‘span of management’ refer to?

Explain the factors affecting to span of control.

In which function of management actual performance is compared with planned performance?

A factory planned to produce 5000 tons of sugar in 2014. Actual production was 4500 tons. Is there positive deviation or negative deviation?

A company could not achieve its sales target due to severe depression. Is the sales team responsible?

Samsung has become the largest selling brand of mobile phones. What corrective actions its competitors planned to take to improve their sales?

An Import Export Company was able to track dishonest employees by using computer monitoring as part of their control system. What importance of controlling does this example highlight?

While scrutinizing the production records, it is found that in a particular batch the rejection rate was 5% against the set standard of 2%. The management found out that this was due to negligence of quality control staff. This action is part of which step in the controlling process:

Which of the following statements is correct in context of Controlling?

Some employees have been assigned the job of measuring the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards.

Name the step of Controlling process applicable in the above paragraph.

Bihnor Ltd. installed a new software program which could secretly track every login by its employees. Within a few months of installing they were able to track down 2 employees who have been secretly profiting by deleting the orders for the company and redirecting them to another company. Which of the following importance of controlling is highlighted by the act of the company?

Which of the following statements is FALSE about Standards:

Controlling starts where ______.

Controlling is exercised ______.

An efficient control system helps in

Process of controlling does not involve ______.

Controlling cannot be performed without ______.

Control by exception means ______.

'Critical Point Control' technique refers to ______.

Deviations can be analysed by using ______.

The main objective behind controlling is ______.

Which of the following is an example of corrective action

Now a days Closed Circuit Television (CCTV) is used in organizations as a means to control on wrong behaviour and to prevent the gossip. Which point of importance of control does this illustrate?

While scrutinizing the production records, it is found that in a particular batch the rejection rate was 15% against the set standard of 12%. The management found out that this was due to negligence of quality control staff. This action is part of which step in the controlling process:

Arrange the following steps of controlling process in correct sequence:

1. Comparison of actual performance with standards
2. Establishing the standards
3. Measuring performance
4. Analysing deviations
5. Taking corrective action

Which of the following is NOT a correct limitation of controlling:

Controlling function of an organization is ______.

In Rao Private Limited, a production target of 35,00,000 units was set for one month. It was achieved much before time and the actual production was 38,00,000 units. Does the manager need to take any action?

All the deviations cannot be controlled so manager must know which deviation in key areas must be attended urgently as compared to deviation in non-key area. Which way of analysing deviation is mentioned?

To ensure the safety of students in school after certain mishappenings were reported in different other schools, various authorities of Rise and Shine International School swung into action by sending circulars, advisories and directives to schools to ensure safety of children, in order to ensure that such incidents do not occur in future. The measures included police verification of the staff, appointment of female conductors in the school buses, assigning women sweepers for girls' washrooms, reminders about safety norms, self-defence trainings for children, strict screening of visitors to the school, adequate number of CCTV cameras and their maintenance, proper conduct of PTA meetings, guidelines for routine security and safety audit of schools, and many more suggested by local administration, education department and police stations. Such measures constitute an important step in the controlling process. Identify the step.

Which of the following statements is not true?

Assertion (A): Controlling motivates employees and helps them to give better performance.

Reason (R): Each department and employee are governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.

Assertion (A): Controlling should not be misunderstood as the last function of management.

Reason (R): It is the function that brings back the management cycle to planning.

Assertion (A): Controlling is the primary function of every manager.

Reason (R): The controlling finds out how far actual performance deviates from standards, analyses the causes of such deviations and attempts to take corrective actions based on the same.

1. Name the function of management which helped in finding out that the actual production of a worker is less than the set target.
2. To complete the process of the function identified in part (a), explain what further steps a manager has to take.
3. ‘If anything goes wrong with the performance of key activities, the entire organisation suffers. Therefore, the organisation should focus on them.’ Explain the statement with a suitable example.
4. With reference to actual and standard performance, briefly explain the term ‘deviations.’ Which type of deviations should be brought to the notice of the management?

In context of the above case:

1. Name the steps involved in the controlling process which is being discussed in the above lines.
2. Briefly explain the steps identified above.
3. What do you understand by ‘critical point control’? Explain with example
4. How does the controlling function of management help in accomplishing organisational goals and ensure efficient use of resources?

Management ______ is the process by which managers assure that resources are obtained and used effectively.

______ is indispensable for effective management.

Planning and controlling are closely ______ and ______ functions of management.

Planning serves no purpose in the presence of control.

Controlling is looking ahead and planning is looking back.

Different standards are used for measuring the incompetency of different individuals.

Span of control means the number of subordinates that report directly to one manager.