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Questions
Some employees have been assigned the job of measuring the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards.
Name the step of Controlling process applicable in the above paragraph.
Some employees have been assigned the job of judging the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards. Which step of ‘Controlling process’ is applicable in the above paragraph.
Options
Analysing deviations
Comparing actual performance with standards.
Establishing standards.
Measurement of actual performance
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Solution
Measurement of actual performance
Explanation:
The paragraph describes employees using techniques like personal observation and sample checking, and ensuring that units of measurement are consistent with standards. These activities clearly fall under the measurement of actual performance step in the controlling process, where actual outputs are assessed objectively and reliably.
