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Role of Counsellor - Role of Counsellor with Group Problems

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Estimated time: 3 minutes
CISCE: Class 12

Key Points: Role of Counsellor with Group Problems

  • Group conflicts often arise in workplaces and social settings, and a clinical psychologist helps in resolving these tensions.
  • Counselling improves group behaviour, cooperation, and productivity, as shown in studies like the Western Electric Company research.
  • An effective counsellor must combine professional knowledge with positive human qualities such as patience, sympathy, and understanding.
  • The counsellor should build trust and confidence so that clients can freely express their problems.
  • Success of counselling largely depends on the counsellor’s personality, listening skills, and sincere approach.
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