Topics
Nature and Significance of Management
- Case Study: Tata Group – Excellence in Management
- Concept of Management
- Characteristics of Management
- Objectives of Management
- Importance of Management
- Nature of Management
- Management as an Art
- Management as a Science
- Management as a Profession
- Levels of Management
- Functions of Management
- Coordination as an Essence of Management
- Management in the Twenty-First Century
Principles and Functions of Management
Business Finance and Marketing
Principles of Management
- Case Study: Toyota's Guiding Principles of Management
- Evolution of Management Principles
- Concept of Management Principles
- Nature of Management Principles
- Significance of Management Principles
- Taylor's Scientific Management Theory
- Principles of Scientific Management
- Techniques of Scientific Management> Functional Foremanship
- Techniques of Scientific Management> Standardisation and Simplification of Work
- Techniques of Scientific Management> Differential Piece Wage System
- Fayol’s Principles of Management
- Comparison of Taylor's and Fayol’s Principles.
Business Environment
- Case Study: Dharamveer Kamboj's Entrepreneurial Journey
- Concept of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- External Factors> Economic Environment
- External Factors> Social Environment
- External Factors> Technological Environment
- External Factors> Political Environment
- External Factors> Legal Environment
- Economic Environment in India
- The 1991 Economic Crisis and Reforms
- Liberalisation
- Privatisation
- Globalisation
- Demonetisation
Planning
Organising
- Case Study: Wipro's Organisational Restructuring for Growth
- Organising
- Steps in the Process of Organising
- Importance of Organising
- Structure of Organisation
- Types of Organisation Structure > Functional Structure
- Types of Organisation Structure > Divisional Structure
- Comparison Between Functional Structure and Divisional Structure
- Formal Organisation
- Informal Organisation
- Comparison between Formal Organisation and Informal Organisation
- Concept of Delegation of Authority
- Concept of Decentralization
- Comparison Between Delegation and Decentralization
Staffing
- Case Study: Management of Human Resources at Infosys
- Staffing
- Staffing as Part of Human Resource Management
- Evolution of Human Resource Management
- Staffing Process
- Aspects of Staffing > Recruitment
- Sources of Recruitment
- Internal Sources
- External Sources
- Aspects of Staffing > Selection
- Aspects of Staffing > Training and Development
- Methods of Training
Directing
- Case Study: Leadership Development at Ford Motor Company
- Directing
- Principles of Directing
- Elements of Directing
- Supervision
- Motivation
- Motivation> Motivation Process
- Motivation> Importance of Motivation
- Motivation > Maslow’s Need Hierarchy Theory of Motivation
- Motivation> Financial and Non-Financial Incentives
- Leadership
- Communication
- Communication> Formal Communication
- Communication> Informal Communication or Grapevine
- Barriers to Communication
- Improving Communication Effectiveness
Controlling
Financial Management
- Case Study: Tata Steel–Corus Acquisition
- Concept of Business Finance
- Concept of Financial Management
- Financial Decisions> Investment Decision
- Financial Decisions> Financing Decision
- Financial Decisions> Dividend Decision
- Concept of Financial Planning
- Importance of Financial Planning
- Capital Structure
- Factors affecting the Choice of Capital Structure
- Fixed Capital
- Working Capital
Financial Markets
- Concept of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Distinction Between Capital Market and Money Market
- Distinction between Primary and Secondary Market
- Functions of Stock Exchange
- Trading Procedure of Stock Exchange
- Depository Services
- Demat System
- Securities and Exchange Board of India (SEBI)
Marketing Management
- Concept of Marketing
- Concept of Marketing Management
- Marketing vs. Selling
- Marketing Management Philosophies
- Functions of Marketing
- Concept of Marketing Mix
- Marketing Mix> Product
- Classification of Products> Consumer Products
- Classification of Products> Industrial Products
- Branding
- Packaging
- Labelling
- Marketing Mix> Pricing
- Marketing Mix> Physical Distribution
- Marketing Mix> Promotion
- Promotion Mix
- Advertising
- Personal Selling
- Sales Promotion
- Public Relations
- Distinction Between Advertising and Personal Selling
Marketing
- Concept of Financial Market
- Types of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Securities and Exchange Board of India (SEBI)
- Distinction Between Capital Market and Money Market
- National Stock Exchange of India (NSE)
- Overview of Marketing
Consumer Protection
- Case Study: Consumer Protection in Banking Services
- Concept of Consumer Protection
- Importance of Consumer Protection
- Consumer Protection Act, 2019
- Concept of Consumer
- Consumer Rights
- Responsibilities of Consumers
- Ways and Means of Consumer Protection
- Redressal Agencies Under The Consumer Protection Act
- Role of Consumer Organisations and NGO's
- Overview of Consumer Protection
Estimated time: 13 minutes
CBSE: Class 12
Objectives of Management
- Management seeks to achieve objectives which are the desired result of any activity, derived from the basic purpose of the business.
- Objectives are achieved effectively and efficiently and are classified into organisational, social and personal (individual) objectives.
CBSE: Class 12
Organisational Objectives
- Management sets objectives considering shareholders, employees, customers and the government.
- Aim is to utilise human and material resources to maximum advantage by fulfilling economic objectives: survival, profit, growth.
- Survival: basic objective; earn enough revenue to cover costs.
- Profit: necessary beyond survival; provides incentive for continued operation and covers costs and risks.
- Growth: adds to long-term prospects; measured by sales volume, number of employees, number of products, capital investment and other indicators.
CBSE: Class 12
Social Objectives
- Involve creation of benefit for society.
- Every organisation has a social obligation as part of society.
- Consistently create economic value for society.
- Use environmental friendly production methods.
- Provide employment to underprivileged sections.
- Provide community amenities like schools and healthcare.
CBSE: Class 12
Personnel Objectives
- Organisations consist of people with different personalities, backgrounds, experiences and objectives.
- Individuals join to satisfy diverse needs.
- Financial needs: competitive salaries and perks.
- Social needs: peer recognition.
- Higher-level needs: personal growth and development.
- Management reconciles personal goals with organisational objectives for harmony.
CBSE: Class 12
Example: ITC – E-Choupal
- Farmers in remote villages with small plots, poor infrastructure and low literacy conduct e-business via E-Choupal, created by ITC.
- Provides direct marketing channel, removes intermediaries and reduces handling and transaction costs.
- Delivers real-time, customised information, improves decisions, quality, productivity and price discovery; uses Choupal Sanchalak and Smart Cards to support farmers.
- Recognised as a leading case study at Harvard Business School for technology-based rural empowerment.
CBSE: Class 12
Key Points: Objectives of Management
- Management objectives arise from the basic purpose of business and must be achieved efficiently.
- Organisational objectives: survival, profit and growth for long-term success.
- Social objectives: benefit society through eco-friendly production, employment and community services.
- Personnel objectives: satisfy financial, social and growth needs of employees while maintaining organisational harmony.
- ITC’s E-Choupal shows how management objectives and social responsibility can be achieved together in rural India.
