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Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 1 - Markets and Marketing [Latest edition]

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Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 1 - Markets and Marketing - Shaalaa.com
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Solutions for Chapter 1: Markets and Marketing

Below listed, you can find solutions for Chapter 1 of CISCE Goyal Brothers Prakashan for Commercial Applications [English] Class 10 ICSE.


EXERCISESQUESTION BANK
EXERCISES [Pages 9 - 14]

Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE 1 Markets and Marketing EXERCISES [Pages 9 - 14]

OBJECTIVE TYPE QUESTIONS.

1.Page 9

Which of the following statement(s) is/are correct?

Statement 1: A market refers to a physical place where buyers and sellers meet to exchange goods and services.

Statement 2: A market can also refer to a mechanism through which products and services are exchanged without the necessity of a physical meeting.

  • Only Statement 1 is correct.

  • Only Statement 2 is correct.

  • Both statements are correct.

  • Both statements are false.

2.Page 9

In a consumer’s market, goods are purchased for further production rather than for personal consumption.

  • True

  • False

3.Page 9

Which is intangible among the following?

  • Product

  • Services

  • Products & services

  • Sales

4.Page 9

Selling involves ______ of goods and services.

  • Distribution

  • Exchange

  • Advertisement

  • None of these

5.Page 9

Which of the following is not the feature of marketing?

  • Exchange mechanism

  • Customer value

  • Corrective action

  • All of these

6.Page 9

Which function of management starts before production and continues even after sale?

  • Planning

  • Controlling

  • Marketing

  • Directing

7.Page 9

______ philosophy suggests, that, the organisation should earn profit through volume of production.

  • Production concept

  • Marketing concept

  • Pricing concept

  • Societal concept

8.Page 9

Which marketing concept places importance to attract and persuade customers to buy the products?

  • Selling concept

  • Production concept

  • Product concept

  • Societal concept

9.Page 9

A place for buying and selling activities is called ______.

  • Market

  • Marketing

  • Market research

  • Market information

10.Page 9

Which of the following is the feature of the marketing?

  • Needs and wants

  • Creating a market offering

  • Customer value

  • All of these

11.Page 9

Below is an image of a product with a clear brand name and packaging. Identify which feature of a product this represents:

  • Tangibility

  • Associated Attributes

  • Life Cycle

  • Exchange Value

12.Page 9

Why might the “Sales-Oriented Stage” be considered less effective in today’s market environment?

  • It focuses primarily on high production efficiency.

  • It places customer satisfaction secondary to selling the product.

  • It emphasizes product quality over marketing.

  • It relies heavily on network marketing.

13.Page 9

The definition of marketing includes only the promotional activities of a product or service, not the distribution.

  • True 

  • False

14.Page 10

“It is a set-off tangible and physical attributes such as material colour, design, size, weight, etc., assembled in an identifiable form better seller offers to customers for sale.” What is it?

  • Service

  • Price

  • Product

  • Place

15.Page 10

If a business is focusing on selling products directly to consumers without the involvement of intermediaries, which type of market would they most likely be operating in?

  • Producers’ Market

  • Network Market

  • Retail Market

  • Wholesale Market

16.Page 10

Bread and milk are which kind of products?

  • Specialty Products

  • Convenience products

  • Shopping products

  • Unsought products

17.Page 10

What is the basic property of a service which makes it different from a product.

  • Shape

  • Size

  • Very expensive

  • Intangibility

18.Page 10

In the Production-Oriented Stage, businesses operated on the assumption that supply would create its own demand.

  • True

  • False

19.Page 10

Which of the following is not a services?

  • Insurance

  • Warehousing

  • Transportation

  • None of these

20.Page 10

A ______ is technology based whereas a ______ is person-based.

  • Sales, product

  • Product, market

  • Product, promotion

  • Product, service

21.Page 10

These products are used for further production of goods and services.

  • Consumer products

  • Industrial products

  • Financial products

  • None of these

22.Page 10

The asset which can only be perceived indirectly such as an insurance policy is called ______.

  • Tangible product

  • Intangible product

  • Service

  • None of these

23.Page 10

Choose the correct statement.

  • Marketing is the process of transferring the ownership from producer to buyer.

  • Selling is a wider term than marketing.

  • Marketing seeks to create demand, to satisfy the customers, to increase markets shares, etc.

  • None of the above

24.Page 10

Which type of market is most likely to involve face-to-face interaction but does not require a physical retail setting?

  • Mail Order Market

  • Catalogue Market

  • Automatic Vending Machine Market

  • Direct Sales Market

There are two statements given below, marked as Assertion(A) and Reason (R). Read the statements and choose the correct option.

25.Page 10

Assertion (A): A product can be touched, seen, and physically possessed.

Reasoning (R): Tangibility is a key characteristic of a product.

  • A is true but R is false.

  • A is false but R is true.

  • Both A and R are true and R explains A.

  • Both A and R are true but R does not explain A.

26.Page 10

Assertion (A): Services are perishable in nature.

Reasoning (R): Services cannot be stored for future use, unlike physical products.

  • A is true but R is false.

  • A is false but R is true.

  • Both A and R are true and R explains A.

  • Both A and R are true but R does not explain A.

27.Page 11

______ means exchange of a product, or service between a buyer and a seller while ______ means all the activities involved in planning, pricing, promoting and distributing want satisfying products and services.

  • Sales, selling

  • Market, marketing

  • Product, promotion

  • Cost, pricing

28.Page 11

A company must balance profits, consumer satisfaction and public welfare. Which stage of marketing emphasises on the given statement?

  • Sales-oriented stage

  • Product-oriented stage

  • Societal marketing stage

  • Marketing-oriented stage

29.Page 11

During the stage, from 1950-1960; marketers’ focus shifted from promotion to product improvement?

  • Marketing oriented stage

  • Product oriented stage

  • Production oriented stage

  • Sales oriented stage

30.Page 11

______ is the type of market on the basis of nature of goods.

  • Wholesale market

  • Retail market

  • Money market

  • Consumers’ market

31.Page 11

In this type of market, customers select goods by reading the detailed literature and examining the samples:

  • Mail order market

  • Tele market

  • Catalogue market

  • Online market

32.Page 11

In this stage of marketing, the motto was to ‘Sell what can be produced’:

  • Product oriented stage

  • Production oriented stage

  • Marketing oriented stage

  • Sales oriented stage

33.Page 11

The products bought after comparing quality, price, etc of different brands are known as ______.

  • Shopping products

  • Speciality products

  • Industrial products

  • Convenience products

34.Page 11

In which type of market, products are advertised and demonstrated on television?

  • TV advertisement

  • Newspaper advertisement

  • Tele market

  • Network market

35.Page 11

The activity involved in planning, pricing, promoting and distributing products and services is called?

  • Marketing

  • Selling

  • Advertising

  • Publicity

36.Page 11

A market is a mechanism through which ______ are exchanged.

  • Products and services

  • Products and capital

  • Services and brands

  • Patents and services

37.Page 11

Economic, social, legal and other forces influence marketing activities therefore, marketing is ______.

  • A system

  • Persuasive

  • Part of total environment

  • creative

38.Page 11

Modern marketing has created several non-traditional markets’ like ______.

  • Future market

  • The international market

  • Automatic vending machines

  • The consumers’ market

39.Page 11

On the basis of geographical area, market is classified into ______.

  • In-house market

  • Regional market

  • Primary market

  • Spot market

40Page 11

Marketing was considered to be mere distribution in this stage of Marketing ______.

  • Production-oriented stage

  • Sales-oriented stage

  • Product-oriented stage

  • Marketing-oriented stage

41.Page 12

In non-business organization marketing is necessary for ______.

  • Creating demand

  • Facing competition

  • Spreading socially useful ideas

  • Widening market

42.Page 12

______ is not a concept of market.

  • Area concept

  • Demand concept

  • People concept

  • Supplier concept

43.Page 12

Caveat vendor is a principle of ______.

  • Marketing

  • Selling

  • Personal Selling

  • Advertising

44.Page 12

Which of the follwing is not a feature of service?

  • Life Cycle

  • Perishability

  • Inseparability of buyers and sellers

  • Variability

45.Page 12

Which market provides long-term finance to business enterprises?

  • Capital market

  • Commodity market

  • Primary market

  • Money market

46.Page 12

Standardised products are ______ in nature.

  • Heterogeneous

  • Spontaneous

  • Homogeneous

  • Extraneous

47.Page 12

In ______ stage there was a mass production, supply exceeds demand.

  • Production-oriented stage

  • Marketing-oriented stage

  • Sales-oriented stage

  • Societal Marketing stage

48.Page 12

In ______, the purpose is to make profit out of fluctuation in prices.

  • Spot market

  • Future market

  • Catalogue market

  • Secondary market

49.Page 12

Which stage of marketing is characterised by hard selling?

  • Production oriented stage

  • Product oriented stage

  • Sales oriented stage

  • Societal marketing stage

50.Page 12

Marketing uses ______.

  • integrated approach

  • persuasion and promotion

  • product approach

  • market approach

51.Page 12

Marketing concentrates on ______.

  • increasing the sales volume

  • satisfying advertiser

  • decreasing the sales volume

  • satisfying the customer

52.Page 12

Services can rarely be standardized or made uniform. Which feature of service does it indicate?

  • Intangibility

  • Variability

  • Inseparability

  • Perishability

53.Page 12

The following passage is excerpted from the book ‘MARKETING’:

“The success of your business depends on the success of your marketing efforts. If you can identify what customers want, need and can afford- and give it to them- you will achieve outstanding results.”

- Marketing by Brian Tracy

Based on the information provided in the passage, which of the following statement describes Marketing-

  • Marketing is beneficial for both buyers and sellers.

  • Marketing focuses on short term maximisation of profit.

  • Marketing works on the principle of Caveat emptor.

  • Marketing begins after the goods are produced.

54.Page 12

Production-Oriented-Stage was characterised by ______.

  • the focus on Sales Promotion.

  • product improvement.

  • supply creating its own demand.

  • profits through customer satisfaction.

55.Page 12

Identify which products are purchased after a comparative analysis of quality, price, warranty of competitive brands.

  • Convenience products

  • Industrial products

  • Speciality products

  • Shopping products

56.Page 12

In which stage of marketing, manufacturers believed that customers would buy the product if quality was good?

  • Marketing-oriented stage

  • Production-oriented stage

  • Sales-oriented stage

  • Product-oriented stage

57.Page 13

In which stage, importance to consumer satisfaction was recognised and business policies were designed to provide value satisfaction to customers?

  • Sales-oriented stage

  • Marketing-oriented stage

  • Social-marketing stage

  • Consumer-oriented stage

SHORT-ANSWER QUESTIONS.

1.Page 13

Define the term market.

2.Page 13

Briefly explain the term ‘Marketing Oriented Stage’.

3.Page 13

What is meant by inhouse market?

4.Page 13

Give two differences between the production oriented stage and product oriented stage of marketing.

5. (i)Page 13

What are convenience products?

5. (ii)Page 13

Give two examples of convenience products.

6.Page 13

Distinguish between capital market and money market.

7.Page 13

Give one difference between consumer product and industrial product.

8.Page 13

On the basis of ownership, distinguish between a product and a service.

9.Page 13

Why is it said that marketing is pervasive?

10.Page 13

State and explain any two types of markets on the basis of Nature of Transactions.

11.Page 13

“Services are not homogeneous”. Justify with reason.

12.Page 13

Mention the main features of services.

13.Page 13

State one difference between spot market and future market.

14.Page 13

“Today’s Market Concept is known as Consumer Oriented Concept”. Give a reason either for or against this statement.

15.Page 13

It is marketing which has converted yesterday’s luxuries into today’s necessities. Justify for or against.

16.Page 13

Write a short note on Social Marketing stage.

17.Page 13

State any two types of markets on the basis of subject of exchange.

LONG-ANSWER QUESTIONS.

1. (i)Page 13

What is meant by the term ‘services’?

1. (ii)Page 13

Explain the main characteristics of services.

2.Page 13

Mention the main features of a product. Explain any two in detail.

3.Page 13

Describe the first two stages of marketing.

4.Page 13

Why are services becoming important? Give three reasons.

5.Page 13

What is the role of marketing in a commercial organisation? Explain with reference to Indian economy.

6.Page 13

‘Marketing has gone through three distinct stages.’ Explain them in brief.

7.Page 13

‘Marketing has gone through three distinct stages.’ Explain them in brief.

8.Page 13

Discuss the Sales Oriented and Product Oriented stages of marketing.

9.Page 13

Why is service becoming more important than a product? Give five reasons.

10.Page 14

‘Modern marketing has created several non-traditional markets.’ Explain the main types of non-traditional markets.

11.Page 14

‘Modern marketing has created several non-traditional markets.’ Explain the main types of non-traditional markets.

12.Page 14

Mention the main features of services.

13.Page 14

Write a short note on ‘Position of buyers and seller market'.

14.Page 14

Identify the picture below and explain its features.

CASE STUDY

15.Page 14

With the advancement in technology and the goal to scale its business, JK Tyre & Industries has been working on a two-pronged strategy to add ‘significant relevance’ to its overall business. Along with the mainstream tyres, the Delhi based company is also running a fleet operating management business and a mobility business vertical.

“In the fleet management business, from selling a tyre as a commodity, it becomes a kind of service. We have tied up with 1300 of the 1800 large fleets across India. We provide all the services and the customer pays for the tyre’s upfront cost.” Anuj Kathuria, India President, JK Tyres, said. Any fleet of 100 trucks/buses, or more, is considered a ‘large fleet’.

An initiative like the fleet management service also contributes to sustained relationship with customers, leading to repeat purchases of tyres by them. The customer base of 1300 fleet operators hasn’t come easily for JK Tyres, an early mover with such a business intervention in the industry. The customer base has been built over the past two decades.

Under the fleet management business, JK Tyres is also offering tyre-as-a-service. It has about 250 pit stops and close to 100 truck wheel centres, where its services are provided.

The company, which has also developed a tyre with 80% biodegradable materials, says that the ‘green tyre' is close to a market launch. The tyre major has a target to achieve net zero emissions by 2050.

With reference to the above case study answer the following question:

Analyse the above case study and give any five differences between Product and Service.

QUESTION BANK [Pages 14 - 18]

Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE 1 Markets and Marketing QUESTION BANK [Pages 14 - 18]

1.Page 14

Describe any two types of non-traditional markets.

2. (i)Page 14

Define Marketing.

2. (ii)Page 14

What is marketing?

3.Page 15

Distinguish between market and marketing.

4.Page 15

Classify markets on the basis of geographical area.

5.Page 15

Classify markets on the basis of subject of exchange.

6.Page 15

Give one point of difference between mail order shopping and teleshopping.

7.Page 15

Why is marketing considered an integrated process?

8.Page 15

In which stage of marketing is the consumer considered the king? Explain this stage briefly.

9.Page 15

Explain any two stages of marketing.

10.Page 16

Explain various types of services.

11.Page 16

Mention the main features of a product.

12.Page 16

Differentiate between a product and a service.

13. (i)Page 17

Give two differences between the production oriented stage and product oriented stage of marketing.

13. (ii)Page 17

Distinguish between the following:

Primary market and Secondary market

13. (iii)Page 17

Distinguish between capital market and money market.

14.Page 17

A company wants to launch a new product in the market. Describe the stages it should consider during the marketing process to ensure the product’s success. Include the role of customer satisfaction in your answer.

15.Page 18

Mr. Mehta is a marketing in charge of promoting a new service. How would you address the challenges posed by the intangibility and variability of services in your marketing strategy?

16.Page 18

“Marketing is wider than the market.” Explain this statement by distinguishing between the concepts of marketing and market.

17.Page 18

Analyse the impact of the shift from a production-oriented stage to a marketing-oriented stage on businesses. How did this shift change the way companies approached their customers and competitors?

18. (a)Page 18

Justify the following sentence, For or Against and give a reason:

Newspapers and tea are purchased with special efforts.

18. (b)Page 18

Justify the following sentence, For or Against and give a reason:

Marketing is a total system consisting of planning, pricing, promotion and distributing products.

Solutions for 1: Markets and Marketing

EXERCISESQUESTION BANK
Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 1 - Markets and Marketing - Shaalaa.com

Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 1 - Markets and Marketing

Shaalaa.com has the CISCE Mathematics Commercial Applications [English] Class 10 ICSE CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. Goyal Brothers Prakashan solutions for Mathematics Commercial Applications [English] Class 10 ICSE CISCE 1 (Markets and Marketing) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.

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Concepts covered in Commercial Applications [English] Class 10 ICSE chapter 1 Markets and Marketing are Concept of Market, Concept of Marketing, Stages of Marketing, Role of Marketing, Meaning and Nature of Product, Meaning and Nature of Service, Difference Between a Product and a Service (With Examples), Reasons for Increasing Importance of Services, Types of Market.

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Get the free view of Chapter 1, Markets and Marketing Commercial Applications [English] Class 10 ICSE additional questions for Mathematics Commercial Applications [English] Class 10 ICSE CISCE, and you can use Shaalaa.com to keep it handy for your exam preparation.

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