Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 11 - Public Relations [Latest edition]

______ is the process of gaining public support for an activity, cause or organisation through information and persuasion.

Public relations is a ______ and sustained effort to develop and maintain mutual understanding between an organisation and its various publics.

Public relations primarily aims to manage the internal relationships within an organization, with external relationships being a secondary focus.

Statement 1: Public relations is primarily concerned with managing a company’s internal communications.

Statement 2: Public relations involves anticipating, analysing, and interpreting public opinion to benefit the organization.

Which of the following is/are correct statement(s)?

Good public relations help in ______.

Good consumer relations depend heavily upon the nature of the ______ provided to consumers.

A public relations manager is trying to convince a community to support a new company policy. The manager carefully listens to the community’s concerns and adjusts the policy accordingly.

Which element of public relations is being demonstrated in this scenario?

Assertion (A): Dialogue is an essential part of public relations because it facilitates two-way communication.

Reason (R): Dialogue in public relations is used to impose the organization's views on the public.

It means to convince another person of some idea, product, service or institution, to induce a person or group or to do something.

Look at the image below showing a company’s event:

Which of the following public relations benefits is most likely to be achieved through this event?

A company is deciding between two public relations strategies:

Strategy 1: Focuses on aggressive media campaigns to boost short-term sales.

Strategy 2: Emphasizes long-term community engagement and transparent communication with stakeholders.

Which strategy aligns more with the principles of ethical public relations, and why?

Empathy is a critical element in public relations, as it helps organizations understand and align with the public’s perspective.

The Main Reasons for the Rapid Growth of Public Relations is/are ______. 

______ of an organisation is its picture in the minds of public. It indicates what people think the organisation stands for. 

An effective public relations strategy can involve the use of exaggerated claims if it ultimately benefits the organization’s image.

______ function ensures that the policies, procedures and actions of the organization are in public interest.

A planned and sustained effort and management function is ______.

______ is defined as ‘science of morality’.

______ fosters greater understanding and improves relationship with the client.

Which of the following helps to reduce prejudice and builds up mutual confidence between two persons?

Public Relations executives must practice the art of ______ because it involves them to convince other person about some idea, product, service or institution.

Force and persuasion have accelerated the rise of Public Relations.

Which function of Human Resource Management specifies that improvement in personality and interest is required to get maximum satisfaction from their work?

Which element of public relations can motivate employee’s loyalty and dignity?

______ is the only weapon of reasoning and understanding in a civilised society.

Explain the nature of public relations. 

State the importance of 'persuasion' as an element.

Mention the elements of Public Relations.

Mention the elements of Public Relations.

Give two reasons either for or against:

“Public relations is a gimmick.”

Public relations is a propaganda. Give two reasons for or against.

Describe the importance of public relations to a business enterprise.

“Scope of public relations is narrow.” Justify either for or against.

Why is dialogue an important element in public relations?

Explain briefly employee relations as a scope of public relations.

“A company needs to pay for its publicity to the media owners.” Justify a reason either for or against.

What do you mean by business ethics? 

“Ethics has no role in Public Relations.” Give a reason either for or against.

Why is human relation an important element in public relations?

Write a short note on empathy as an element of public Relation.

Justify the following sentence for or against and give a reason:

Good public relations do not help in building goodwill and a positive image.

"Public relations is action plus communication." Comment.

Explain the nature of public relations. 

Briefly explain any two of the elements of Public Relations.

What are the four elements of public relations? Briefly explain any two of them.

Trace out the history of public relations.

Briefly explain any two of the elements of Public Relations.

Briefly explain any two of the elements of Public Relations.

Explain the nature of ethics in public relations.

Describe the importance of public relations to a business enterprise.

Briefly explain any two of the elements of Public Relations.

Briefly explain any two of the elements of Public Relations.

Write short note on persuasion as an element of public Relation.

Write short notes on empathy as elements of public relations.

Briefly explain any two of the elements of Public Relations.

Mention any two principles of persuasion.

Explain briefly employee relations as a scope of public relations.

Discuss government relations on the basis of scope of public relations.

Explain the nature of public relations. 

Mention any five ways as to how good public relations help to maintain good relationship with employees of an organisation.

With reference to Public Relations, write a short note on Role of ethics in business.

Name and explain the scope of Public Relations with reference to any two stakeholders who create an impact on the business organisation.

Public relations help to inform, educate and persuade media. Write any five points to explain the scope of public relations.

Describe the present status of public relations.

With reference to the case study answer the following question:

Which scope of public relations has been emphasised in the case study? Explain its importance to business.

"Public relations is action plus communication." Comment.

State the importance of 'persuasion' as an element.

Explain the nature of ethics in public relations.

Mention any four main reasons for the rapid growth of public relations.

Give two reasons either for or against:

Ethics has no place in public relations.

“The public judges an organisation not merely from what it says but also from what it does.” Comment.