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Marketing Mix> Product

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Estimated time: 6 minutes
CBSE: Class 12

Product and Customer Benefits

  • A product is a bundle of utilities bought because it can satisfy a customer’s need.
  • Customers buy a product or service for the benefits it gives them.
  • There are three main types of benefits: functional, psychological, and social.
  • These benefits should be kept in mind while planning any product.
CBSE: Class 12

Classification of Products

Products may broadly be classified into two categories:

  • Consumers’ products.
  • Industrial products.
CBSE: Class 12

Real-Life Application

  • Purchase of a motorcycle provides functional utility of transportation.
  • It satisfies the need for prestige and esteem.
  • It provides social benefit by way of acceptance from a group, by riding a motorbike.
CBSE: Class 12

Key Points: Marketing Mix> Product

  • Product is a bundle of utilities satisfying a need.
  • Customers buy products for the benefits they provide.
  • Benefits are functional, psychological, and social.
  • Motorcycle example shows all three types of benefits.
  • These benefits must be considered while planning a product.
  • Products are classified into consumers’ products and industrial products.

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