Elements of Directing - Supervision

Supervision is used in two senses:

• As an element of directing (one of the key functions).
• As a function performed by a supervisor - a manager at the operative level of the organisational hierarchy.

• A supervisor is the manager directly connected with operative employees (workers).
• Acts as a link between workers and management.
• Gives instructions, guides efforts, and oversees subordinates' work.
• Ensures optimum utilisation of resources and achievement of work targets.

• Maintains day-to-day contact with workers and builds friendly relations.
• Acts as a link between workers and management - communicates workers' problems upward and management's instructions downward.
• Maintains group unity among workers under their charge, resolving conflicts and ensuring harmony.
• Ensures target achievement by motivating workers and keeping them on track.
• Provides on-the-job training to workers, improving their skills at the workplace.
• Exercises supervisory leadership to build morale and guide the team.
• Analyses work and gives feedback to help workers develop and improve their performance.

• Supervision is both an element of directing and a function of the supervisor at the operative level.
• The supervisor is the manager most directly connected with the workers.
• Key role: guide efforts, give instructions, ensure optimum resource use, and achieve work targets.
• Supervisor acts as a two-way communication link between workers and management.
• Maintains group unity and harmony within the team.
• Provides on-the-job training and performance feedback to workers.
• Exercises supervisory leadership to build morale and keep workers motivated.