Topics
Nature and Significance of Management
- Case Study: Tata Group – Excellence in Management
- Concept of Management
- Characteristics of Management
- Objectives of Management
- Importance of Management
- Nature of Management
- Management as an Art
- Management as a Science
- Management as a Profession
- Levels of Management
- Functions of Management
- Coordination as an Essence of Management
- Management in the Twenty-First Century
Principles and Functions of Management
Business Finance and Marketing
Principles of Management
- Case Study: Toyota's Guiding Principles of Management
- Evolution of Management Principles
- Concept of Management Principles
- Nature of Management Principles
- Significance of Management Principles
- Taylor's Scientific Management Theory
- Principles of Scientific Management
- Techniques of Scientific Management> Functional Foremanship
- Techniques of Scientific Management> Standardisation and Simplification of Work
- Techniques of Scientific Management> Differential Piece Wage System
- Fayol’s Principles of Management
- Comparison of Taylor's and Fayol’s Principles.
Business Environment
- Case Study: Dharamveer Kamboj's Entrepreneurial Journey
- Concept of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- External Factors> Economic Environment
- External Factors> Social Environment
- External Factors> Technological Environment
- External Factors> Political Environment
- External Factors> Legal Environment
- Economic Environment in India
- The 1991 Economic Crisis and Reforms
- Liberalisation
- Privatisation
- Globalisation
- Demonetisation
Planning
Organising
- Case Study: Wipro's Organisational Restructuring for Growth
- Organising
- Steps in the Process of Organising
- Importance of Organising
- Structure of Organisation
- Types of Organisation Structure > Functional Structure
- Types of Organisation Structure > Divisional Structure
- Comparison Between Functional Structure and Divisional Structure
- Formal Organisation
- Informal Organisation
- Comparison between Formal Organisation and Informal Organisation
- Concept of Delegation of Authority
- Concept of Decentralization
- Comparison Between Delegation and Decentralization
Staffing
- Case Study: Management of Human Resources at Infosys
- Staffing
- Staffing as Part of Human Resource Management
- Evolution of Human Resource Management
- Staffing Process
- Aspects of Staffing > Recruitment
- Sources of Recruitment
- Internal Sources
- External Sources
- Aspects of Staffing > Selection
- Aspects of Staffing > Training and Development
- Methods of Training
Directing
- Case Study: Leadership Development at Ford Motor Company
- Directing
- Principles of Directing
- Elements of Directing
- Supervision
- Motivation
- Motivation> Motivation Process
- Motivation> Importance of Motivation
- Motivation > Maslow’s Need Hierarchy Theory of Motivation
- Motivation> Financial and Non-Financial Incentives
- Leadership
- Communication
- Communication> Formal Communication
- Communication> Informal Communication or Grapevine
- Barriers to Communication
- Improving Communication Effectiveness
Controlling
Financial Management
- Case Study: Tata Steel–Corus Acquisition
- Concept of Business Finance
- Concept of Financial Management
- Financial Decisions> Investment Decision
- Financial Decisions> Financing Decision
- Financial Decisions> Dividend Decision
- Concept of Financial Planning
- Importance of Financial Planning
- Capital Structure
- Factors affecting the Choice of Capital Structure
- Fixed Capital
- Working Capital
Financial Markets
- Concept of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Distinction Between Capital Market and Money Market
- Distinction between Primary and Secondary Market
- Functions of Stock Exchange
- Trading Procedure of Stock Exchange
- Depository Services
- Demat System
- Securities and Exchange Board of India (SEBI)
Marketing Management
- Concept of Marketing
- Concept of Marketing Management
- Marketing vs. Selling
- Marketing Management Philosophies
- Functions of Marketing
- Concept of Marketing Mix
- Marketing Mix> Product
- Classification of Products> Consumer Products
- Classification of Products> Industrial Products
- Branding
- Packaging
- Labelling
- Marketing Mix> Pricing
- Marketing Mix> Physical Distribution
- Marketing Mix> Promotion
- Promotion Mix
- Advertising
- Personal Selling
- Sales Promotion
- Public Relations
- Distinction Between Advertising and Personal Selling
Marketing
- Concept of Financial Market
- Types of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Securities and Exchange Board of India (SEBI)
- Distinction Between Capital Market and Money Market
- National Stock Exchange of India (NSE)
- Overview of Marketing
Consumer Protection
- Case Study: Consumer Protection in Banking Services
- Concept of Consumer Protection
- Importance of Consumer Protection
- Consumer Protection Act, 2019
- Concept of Consumer
- Consumer Rights
- Responsibilities of Consumers
- Ways and Means of Consumer Protection
- Redressal Agencies Under The Consumer Protection Act
- Role of Consumer Organisations and NGO's
- Overview of Consumer Protection
Estimated time: 14 minutes
CBSE: Class 12
Maharashtra State Board: Class 11
Maharashtra State Board: Class 11
Introduction
- Business in a country can be started, regulated, controlled, and expanded only within the legal framework of a country.
- All countries have a separate set of laws for the control and direction of business.
- All business managers should have knowledge of the law for taking decisions.
CBSE: Class 12
Maharashtra State Board: Class 11
Maharashtra State Board: Class 11
Important Laws Influencing Business
| Law Name | Year | Purpose | Latest Amendment |
|---|---|---|---|
| Indian Contract Act | 1872 | Governs legal agreements/contracts in business | 2017 |
| Workmen’s Compensation Act | 1923 | Compensation to workers for job-related injuries | 2010 |
| Industrial Dispute Act | 1947 | Resolves disputes between employers & workers | 2016 |
| Standards of Weights and Measures Act | 1969 | Ensures accurate weights/measures in trade | 2016 |
| Consumer Protection Act | 1986 | Protects consumer rights from unfair trade | 2018 (proposed) |
| Competition Act | 2002 | Prevents monopolies & unfair competition | — |
CBSE: Class 12
Legal Environment
- Legal environment includes legislation passed by the Government, administrative orders, court judgments, and decisions of commissions and agencies at the centre, state and local levels.
- Every enterprise must obey the law of the land.
- Adequate knowledge of government rules and regulations is a pre-requisite for better business performance.
- Non-compliance with laws can lead to legal problems.
CBSE: Class 12
Impact of Legal Environment
- Government regulations protect consumers' interests.
- Advertisement of alcoholic beverages is prohibited.
- Cigarette advertisements and packets carry the statutory warning "Cigarette smoking is injurious to health."
- Baby food advertisements must state that mother's milk is the best.
- These regulations must be followed by advertisers.
CBSE: Class 12
Maharashtra State Board: Class 11
Maharashtra State Board: Class 11
Key Points: Legal Environment
- Business can be started, regulated, controlled and expanded only within the legal framework of a country.
- The legal environment includes laws, administrative orders, court judgments, and decisions of government agencies.
- Business managers must have adequate knowledge of laws and regulations for effective decision-making and better business performance.
- Non-compliance with laws can lead to legal problems and penalties for business enterprises.
- Important business laws include the Indian Contract Act, Workmen's Compensation Act, Industrial Disputes Act, Consumer Protection Act, and Competition Act.
- Government regulations protect consumers' interests, and businesses must comply with all legal requirements.
