Role of Consumer Organisations and NGO's

• Consumer organisations and NGOs are groups that work to protect consumers.
• They try to stop cheating, unsafe products, and unfair trade practices.

• They are voluntary groups of people.
• They work to protect consumers from hazardous products, false advertising, pollution, etc.
• Their main goal is to establish and protect consumer rights.

Main Aim

• To protect the rights and interests of consumers.
• To make consumers aware and careful in the market.
• To fight against wrong and unfair practices of traders.

• Educate people about consumer rights and duties through workshops, seminars, and training programmes.
• Spread awareness by publishing journals, magazines, and other materials on consumer problems and legal remedies.
• Give information about prices and market trends to protect consumers from cheating.
• Test different brands of products in proper labs and publish the results so consumers can compare quality.
• Help consumers in making complaints and give legal guidance and support when they are cheated.
• Encourage consumers to speak up and take action against unfair and dishonest trade practices.
• File cases in consumer forums and courts, including cases for the benefit of the general public.

• Consumer organisations and NGOs are voluntary groups that protect consumer rights and interests.
• They make people aware through workshops, seminars, campaigns, and publications.
• They test products, publish results, and give information on prices and market trends.
• They provide legal help, file complaints, and can represent consumers in courts.
• They fight against unfair trade practices and also file cases in public interest on major consumer issues.