Question

Justify the following statement.

Role of NGOs is important in consumer protection

Answer 1

i. The main aim of NGOs is to study the trend of market prices and publish them for the information of consumers as well as to agitate against the malpractices of traders.

ii. NGOs are also responsible for the following:

1.  To organise campaigns and various programmes on consumer issues to create social awareness
2. To organise training programmes for the consumers and make them conscious of their rights and modes of redressal of their grievances 
3. To publish periodicals to enlighten the consumers about various consumer-related developments 
4. To provide free legal advice to members on matters of consumer interest and help them to take up grievances 
5. To interact with businessmen and Chambers of Commerce & Industry for ensuring a better deal for consumers
6. To file Public Interest Litigation on important consumer issues, such as ban on a product injurious to public health

iii. These activities play an important role in consumer education.

Hence, role of NGOs is important in consumer protection.