Question

A consumer organisation files a case in a consumer forum concerning a major consumer issue that affects society at large, even though no individual consumer has approached it. This action is an example of:

Options

• Conducting a training programme for consumers

• Publishing the test results of product brands

• Providing legal guidance to a single cheated consumer

• Filing a case in public interest on a major consumer issue

Answer 1

Consumer organisations and NGOs fight against unfair trade practices and also file cases in public interest on major consumer issues. Such cases benefit the general public rather than any single complainant.