Steps in the Process of Organising

• Without a structured approach, individuals working on the same goal may work in their own ways, causing confusion.
• Grouping tasks, dividing work, assigning roles, and defining reporting relationships helps complete the job faster and better.

1. Identification and Division of Work

• Identify total work as per plans and divide into manageable activities.
• Avoids duplication and shares workload among employees.

2. Departmentalisation

• Group similar activities together; this is called departmentalisation.
• Basis examples: territory (north, south, west), products (appliances, clothes, cosmetics).

3. Assignment of Duties

• Define work for each job position and allocate to employees.
• Each department under an in-charge; jobs matched with skills and competencies.

4. Establishing Authority and Reporting Relationships

• Each individual knows from whom to take orders and to whom they are accountable.
• Creates a hierarchical structure and helps coordination among departments.

• Twelve students are assigned to work in a school library during summer vacation to unload new books, stock shelves, and dispose of waste.
• If each student works independently in their own way, there is confusion.
• Grouping them, dividing the work, assigning roles, and defining who reports to whom completes the task faster and more effectively.

• Organising involves a series of steps to achieve a goal.
• Work must first be identified, then divided into manageable activities to avoid duplication.
• Similar activities are grouped into departments - this is called departmentalisation.
• Duties are assigned based on the skills and competencies of employees.
• Clear authority and reporting relationships form a hierarchy and enable coordination.
• Without these steps, individuals working on their own cause confusion rather than results.