Topics
Principles and Functions of Management
Nature and Significance of Management
- Case Study: Tata Group – Excellence in Management
- Concept of Management
- Characteristics of Management
- Objectives of Management
- Importance of Management
- Nature of Management
- Management as an Art
- Management as a Science
- Management as a Profession
- Levels of Management
- Functions of Management
- Coordination as an Essence of Management
- Management in the Twenty-First Century
Business Finance and Marketing
Principles of Management
- Case Study: Toyota's Guiding Principles of Management
- Evolution of Management Principles
- Concept of Management Principles
- Nature of Management Principles
- Significance of Management Principles
- Taylor's Scientific Management Theory
- Principles of Scientific Management
- Techniques of Scientific Management> Functional Foremanship
- Techniques of Scientific Management> Standardisation and Simplification of Work
- Techniques of Scientific Management> Differential Piece Wage System
- Fayol’s Principles of Management
- Comparison of Taylor's and Fayol’s Principles.
Business Environment
- Case Study: Dharamveer Kamboj's Entrepreneurial Journey
- Concept of Business Environment
- Importance of Business Environment
- Dimensions of Business Environment
- External Factors> Economic Environment
- External Factors> Social Environment
- External Factors> Technological Environment
- External Factors> Political Environment
- External Factors> Legal Environment
- Economic Environment in India
- The 1991 Economic Crisis and Reforms
- Liberalisation
- Privatisation
- Globalisation
- Demonetisation
Planning
Organising
- Case Study: Wipro's Organisational Restructuring for Growth
- Organising
- Steps in the Process of Organising
- Importance of Organising
- Structure of Organisation
- Types of Organisation Structure > Functional Structure
- Types of Organisation Structure > Divisional Structure
- Comparison Between Functional Structure and Divisional Structure
- Formal Organisation
- Informal Organisation
- Comparison between Formal Organisation and Informal Organisation
- Concept of Delegation of Authority
- Concept of Decentralization
- Comparison Between Delegation and Decentralization
Staffing
- Case Study: Management of Human Resources at Infosys
- Staffing
- Staffing as Part of Human Resource Management
- Evolution of Human Resource Management
- Staffing Process
- Aspects of Staffing > Recruitment
- Sources of Recruitment
- Internal Sources
- External Sources
- Aspects of Staffing > Selection
- Aspects of Staffing > Training and Development
- Methods of Training
Directing
- Case Study: Leadership Development at Ford Motor Company
- Directing
- Principles of Directing
- Elements of Directing
- Supervision
- Motivation
- Motivation> Motivation Process
- Motivation> Importance of Motivation
- Motivation > Maslow’s Need Hierarchy Theory of Motivation
- Motivation> Financial and Non-Financial Incentives
- Leadership
- Communication
- Communication> Formal Communication
- Communication> Informal Communication or Grapevine
- Barriers to Communication
- Improving Communication Effectiveness
Controlling
Financial Management
- Case Study: Tata Steel–Corus Acquisition
- Concept of Business Finance
- Concept of Financial Management
- Financial Decisions> Investment Decision
- Financial Decisions> Financing Decision
- Financial Decisions> Dividend Decision
- Concept of Financial Planning
- Importance of Financial Planning
- Capital Structure
- Factors affecting the Choice of Capital Structure
- Fixed Capital
- Working Capital
Financial Markets
- Concept of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Distinction Between Capital Market and Money Market
- Distinction between Primary and Secondary Market
- Functions of Stock Exchange
- Trading Procedure of Stock Exchange
- Depository Services
- Demat System
- Securities and Exchange Board of India (SEBI)
Marketing
- Concept of Financial Market
- Types of Financial Market
- Money Market
- Capital Market
- Primary Market
- Secondary Market/Stock Exchange
- Securities and Exchange Board of India (SEBI)
- Distinction Between Capital Market and Money Market
- National Stock Exchange of India (NSE)
- Overview of Marketing
Marketing Management
- Concept of Marketing
- Concept of Marketing Management
- Marketing vs. Selling
- Marketing Management Philosophies
- Functions of Marketing
- Concept of Marketing Mix
- Marketing Mix> Product
- Classification of Products> Consumer Products
- Classification of Products> Industrial Products
- Branding
- Packaging
- Labelling
- Marketing Mix> Pricing
- Marketing Mix> Physical Distribution
- Marketing Mix> Promotion
- Promotion Mix
- Advertising
- Personal Selling
- Sales Promotion
- Public Relations
- Distinction Between Advertising and Personal Selling
Consumer Protection
- Case Study: Consumer Protection in Banking Services
- Concept of Consumer Protection
- Importance of Consumer Protection
- Consumer Protection Act, 2019
- Concept of Consumer
- Consumer Rights
- Responsibilities of Consumers
- Ways and Means of Consumer Protection
- Redressal Agencies Under The Consumer Protection Act
- Role of Consumer Organisations and NGO's
- Overview of Consumer Protection
Estimated time: 12 minutes
CBSE: Class 12
Meaning
Incentives are all measures which are used to motivate people to improve performance. Incentives are divided into two categories:
- Financial Incentives: Incentives that are directly associated with money.
- Non-Financial Incentives: Incentives that satisfy psychological and social needs, not directly monetary.
CBSE: Class 12
Financial Incentives
- Pay and Allowances – Salary/wages and allowances act as a financial motivator.
- Productivity-linked Wage Incentives – Wages linked directly to the level of productivity achieved.
- Bonus – A payment over and above the regular wage/salary.
- Profit Sharing – Employees are given a share in the profits of the organisation.
- Co-partnership / Stock Options – Employees are given the option to buy shares of the company, making them part-owners.
- Retirement Benefits – Benefits such as provident fund, pension, and gratuity that provide financial security after service.
- Perquisites – Additional benefits like company car, furnished house, medical facilities provided over and above salary.
CBSE: Class 12
Non-Financial Incentives
- Status – The rank, authority, and prestige associated with a job position.
- Organisational Climate – The overall work environment and culture that affects employee motivation.
- Career Advancement Opportunities – Possibility of growth, promotion, and development within the organisation.
- Job Enrichment – Making the job more interesting and challenging to increase employee satisfaction.
- Employee Recognition Programmes – Formal acknowledgement of good performance (awards, praise, appreciation).
- Job Security – Assurance of continued employment, reducing anxiety and increasing focus.
- Employee Participation – Involving employees in decision-making processes.
- Employee Empowerment – Giving employees greater authority and responsibility to take decisions.
Financial vs. Non-Financial Incentives
| Basis | Financial Incentives | Non-Financial Incentives |
|---|---|---|
| Nature | Directly monetary | Non-monetary |
| Needs addressed | Economic/financial needs | Psychological and social needs |
| Examples | Bonus, profit sharing, stock options | Recognition, job security, empowerment |
CBSE: Class 12
Key Points: Financial and Non-Financial Incentives
- Incentives are measures used to motivate people to improve performance.
- Financial incentives include pay, bonus, profit sharing, stock options, retirement benefits, and perquisites.
- Non-financial incentives focus on psychological and social needs of employees.
- Co-partnership/stock options make employees part-owners of the company.
- Job enrichment makes work more interesting and challenging, boosting satisfaction.
- Employee empowerment gives greater authority and responsibility to employees.
- Both types of incentives fall under the broader concept of Motivation in the Directing function of management.
