Concept of Consumer Protection

Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop. 

Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.

Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.

1. What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
2. 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
3. Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.

Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you. 

What are consumer aids?

Consumer Responsibility?

Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.

Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason. 

Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?