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महाराष्ट्र राज्य शिक्षण मंडळएचएससी वाणिज्य (इंग्रजी माध्यम) इयत्ता १२ वी

The consumer protection act was passed in the interest of the consumers. - Organisation of Commerce and Management

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प्रश्न

State Whether the Following Statement Are True Or False (Give Reason)

The consumer protection act was passed in the interest of the consumers.

चूक किंवा बरोबर
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उत्तर

The above statement is True.

The following points emphasise the importance of consumer protection:

  1.  Seller dominant market: If the market is dominated by sellers then the consumer's choice, as well as his welfare, gets the last preference. All the transactions are finalized in favour of sellers, middlemen and manufacturers. E.g. if there is a shortage of goods then the buyer will have to buy a product at the price quoted by the seller.
  2. Ignorance of consumers: Ignorance of consumers about their rights, market conditions, price levels, product details, etc. result in consumer exploitation. Many times consumers do not even realize that they are being cheated. E.g. a shopkeeper may sell a product that is received by him as a free sample; gifts offered by the company may not reach the consumer.
  3. The tendency of the Consumers: The majority of the consumers get attracted towards the products of cheap prices, discounts, various schemes, etc. this weakness of the consumers leads to their exploitation without their knowledge.
  4. Unorganized Consumers: Consumers are neither organized nor united. Compared to them the producers and sellers are in a superior position. An individual consumer cannot fight against powerful traders. Thus, it is easy to exploit unorganized and widely spread consumers.
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2017-2018 (July) Set 1

व्हिडिओ ट्यूटोरियलVIEW ALL [4]

संबंधित प्रश्‍न

The right of consumer which allows him to express his views.


Write short answer of the following.
State the responsibilities of consumers.


Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.

State the consumer right which Suman exercised.


Select the proper option from the options given below and rewrite the sentences:

Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .


Explain the importance of consumer protection from the point of view of a business.


What are various ways in which the objective of consumer protection can be achieved?


Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.


State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.


 Match the correct pairs :

Group 'A' Group 'B'
a. Private Company 1. Minimum 7 members
b. Overdraft 2. Saving Account
c. ATM 3. 1996
d. Consumer Protection Act 4. Electronic Business
e. Controlling 5. Current Account
  6. Maximum 50 members
  7. Automatic Teller Machine
  8. 1986
  9. Individual Taste
  10. To take corrective action

Consumer Responsibility?


Explain any four needs of consumer protection.


Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?


______ is the standardisation mark given to wheat flour and spices to assure their quality.


Briefly describe any two Consumer Aids.


A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.

The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.


Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?


State any four responsibilities of a Consumer.


Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account. 

Which method of banking did Raman use?


Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop. 

Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.


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