Advertisements
Advertisements
प्रश्न
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
State any three points of importance of consumer protection from the point of view of consumers.
Explain the need for consumer protection from the point of view of consumers.
Advertisements
उत्तर
Consumer protection refers to educating consumers regarding their rights and responsibilities along with the redressal of their grievances and complaints.
- Consumer Ignorance: In India, consumers are unaware of their rights and available reliefs, so it becomes important to educate them about the same
- Consumer Exploitation: In India, consumer organisations and NGOs are few and not that powerful, implying the need to protect consumers.
- Unorganised Consumer Group: Sellers are engaged in exploitative and unfair trade practices to increase sales, implying the need for consumer protection.
APPEARS IN
संबंधित प्रश्न
The right of consumer which allows him to express his views.
Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.
The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company
1) State any six directions that might have been issued by the court.
2) Also, identify any two values that are being communicated by IYO to the society.
Pankaj purchased a car from ‘Abhishek Motors’ for < 50 lakhs. The company offered many attractive gifts to Pankaj like — free insurance for first two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days, Pankaj noticed that the pick-up of the car was not good and there were some problems with the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance. ‘Abhishek Motors’ is not giving him the due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission ? Give reason in support of your answer.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
State Whether the Following Statement Are True Or False (Give Reason)
The consumer protection act was passed in the interest of the consumers.
What are various ways in which the objective of consumer protection can be achieved?
Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.
Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.
State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Consumer Responsibility?
Explain the need for consumer protection.
Explain any four needs of consumer protection.
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.
Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?
State any four features of the Consumer Protection Act, 2019.
What are consumer aids?
What is the purpose of FSSAI agency?
Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?
______ is given to products that are biodegradable and have the capacity to be recycled.
State any four responsibilities of a Consumer.
Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account.
Which method of banking did Raman use?
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
Assertion: Crossed cheque is one in which two parallel lines are drawn on the upper left side of the cheque.
Reason: This cheque cannot be encashed. It can only be deposited in the account of the drawee.
