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प्रश्न
Explain any four rights available to a consumer under the Consumer Protection Act, 1986.
Explain in brief any three rights available to a consumer under the Consumer Protection Act.
Explain the six rights of consumers as provided under the Consumer Protection Act, 1986.
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उत्तर
- Right to Safety: The Consumer Protection Act I 986 defines this right as a protection against goods and services that are hazardous to life and property. This particularly applies to medicines, pharmaceuticals, foodstuffs, and automobiles. The right requires all such products of critical nature to life and property to be carefully tested and validated before being marketed to the consumer.
- Right to Information: This right mentions the need for consumers to be informed about the quality and quantity of goods being sold. They must be informed about the price of the product and have access to other information specific to the product that they wish to consume.
- Right to Choose: This consumer must have the right to choose between different products at competitive prices. This avoids a monopoly in the market.
- Right to Seek Redressal: When a consumer feels exploited, he/she has the right to approach a consumer court to file a complaint. A consumer court is a forum that hears the complaint and provides justice to the party that has been hurt. Thus, if the consumer feels he/she has been exploited, they can approach the court using this right.
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संबंधित प्रश्न
The Consumer Protection Act was passed in the interests of the sellers.
Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.
He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.
He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.
1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
2) Also, state any four points of importance of the concept identified in (i) above.
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :
Right to choose
State the rights of consumers.
The court established by Government to settle consumer disputes by mutual compromise.
Consumer Protection Act provides protection to the consumers.
Who is a consumer as per CPA?
Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.
