मराठी

Explain the Following Rights of a Consumer as Provided Under Consumer Protection Act 1986: Right to Be Heard.

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प्रश्न

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to be Heard.

Explain the following rights of consumers:

Right to be Heard

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उत्तर

Right to be Heard: It is the right of consumers to be heard in an appropriate legal forum in case of any grievance or dissatisfaction faced by them. In other words, a consumer has the right to file a complaint in case of any grievance.

shaalaa.com
Consumer Protection Act 1986 (COPRA)
  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
2014-2015 (March) Delhi Set 2

संबंधित प्रश्‍न

Consumer Protection Act is a blessing for the consumers.


Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.

State the consumer right which Manuj exercised.


What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?


Answer the following question:
Give the constitution of the District Consumer Disputes Redressal Forum under the Consumer Protection Act, 1986.


Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cybersecurity. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.

He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.

He found the new employees capable. Enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.

1) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.

2) Also, state any four points of importance of the concept identified in (i) above.


Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :

Right to be informed;


Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose


State any six reliefs available to a consumer under the Consumer Protection Act, 1986.


State with reasons, whether the following statement is True or False:

Consumer Protection Act is not a blessing for the consumers.


State the rights of consumers.


State any two relief available to consumers under CPA.


State with reasons whether the following statement is True or False.
The Consumer Protection Act is a blessing for consumers.


Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?


Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint. 


Mention three remedies available to consumers under the Consumer Protection Act 1986.


The Consumer Protection Act came into force with effect from ______.


What are the objectives of the Consumer Protection Act,1986?


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