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Enumerate any five responsibilities of a Consumer Protection Act, 2019. - Business Studies

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प्रश्न

Enumerate any five responsibilities of a Consumer Protection Act, 2019.

दीर्घउत्तर
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उत्तर

Responsibilities of a Consumer under the Consumer Protection Act, 2019 (Any five):

  1. Be aware of various goods and services available in the market so that an intelligent and wise choice can be made.
  2. Buy only standardised goods as they provide quality assurance.
  3. Learn about the risks associated with products and services, follow manufacturer's instructions and use the products safely.
  4. Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc.
  5. Assert yourself to ensure that you get a fair deal.
  6. Be honest in your dealings. Choose only from legal goods and services and discourage unscrupulous practices.
  7. Ask for a cash memo on the purchase of goods or services.
  8. File a complaint in an appropriate consumer forum in case of a shortcoming in the quality of goods purchased or services availed.
  9. Form consumer societies that would play an active part in educating consumers and safeguarding their interests.
  10. Respect the environment
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Consumer Protection Act 1986 (COPRA)
  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
2021-2022 (March) Term 2 Sample

संबंधित प्रश्‍न

Consumer Protection Act is a blessing for the consumers.


Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market and new packets with legible labels are soon made available.

State the consumer right which Manuj exercised.


What is meant by a 'consumer' as per the provisions of Consumer Protection Act, 1986?


Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to Safety;


Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to be Heard.


Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose


State with reasons, whether the following statement is True or False:

Consumer Protection Act is not a blessing for the consumers.


State the rights of consumers.


Getting good quality products is the basic right of this group of society.
 

The court established by Government to settle consumer disputes by mutual compromise.


State the name of forum which settles the claims of the consumers up to Rs 20 lakhs.


Write short note on the following.

Rights of consumers.


State any two relief available to consumers under CPA.


Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.


State with reasons whether the following statement is True or False.
In India consumer protection act is not required.


Agrim purchased a Diesel Car for ₹ 7 Lakhs from an automobile Company and found its engine to be defective. Despite many complaints, the defect was not rectified. Suggest the appropriate authority where Agrim under his right as a consumer, could file a complaint. 


Mention three remedies available to consumers under the Consumer Protection Act 1986.


The Consumer Protection Act came into force with effect from ______.


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