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प्रश्न
Match the correct pairs.
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उत्तर
| Group A | Group B | ||
| a | Right to Redressal | 1 | An NGO working for consumers |
| b | District Judge | 2 | 1986 |
| c | Mumbai Grahak Panchayat |
3 | use of media |
| d | Consumer Protection Act | 4 | seek legal remedy in the court |
| e | Creating consumer awareness |
5 | 1985 |
| 6 | political organisation | ||
| 7 | President of District Forum | ||
| 8 | selecting best quality product | ||
| 9 | Chairman of National Commission | ||
| 10 | Duty of consumers |
Notes
The above columns can be correctly matched as follows:
| Group A | Group B | ||
| a | Right to Redressal | 1 | seek legal remedy in the court |
| b | District Judge | 2 | President of District Forum |
| c | Mumbai Grahak Panchayat |
3 | An NGO working for consumers |
| d | Consumer Protection Act | 4 | 1986 |
| e | Creating consumer awareness |
5 | use of media |
a) The right to seek redressal ensures that grievances of a consumer are heard and he/she gets the compensation in case of
any exploitation. This right provides for compensation in the form of replacement of product, cash compensation,
repair/removal of defects, etc.
b) A district judge is the president of a District Forum. He is a person who is or has been qualified enough to be a district
judge.
c) Mumbai Grahak Panchayat is an NGO working for consumers. The aim of this organisation is to educate consumers
about their rights and to provide them legal assistance in case of their exploitation.
d) The Consumer Protection Act was passed in 1986. The Act provides for the protection of consumer interests against
various forms of exploitation including unfair trade practices and improper services.
e) Media is playing a significant role in imparting education about various consumer rights, market practices and remedies
available to consumers. Thus, it creates awareness among consumers so that they do not get exploited.
APPEARS IN
संबंधित प्रश्न
State the ways and means of consumer protection.
Manvendra always went to a specific shop to buy all consumable and nonconsumable goods. In this shop variety of products of different brands were displayed nicely and the sales person available also gave good sales presentation if required. But this shop was quite far off from his residence. His friend Annant always wondered why Manvendra wastes so much time in going to that shop where as there were many big brand shops situated near his residence having consumable and non-consumable goods. Annant asked Manvendra the reason of going to that particular shop. Manvendra told that he was exercising one of his ‘Rights’ which he could not exercise in near-by big brand shops.
State the consumer’s right which Manvendra had exercised.
On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.
Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
Explain the importance of consumer protection from the point of view of a business.
What are various ways in which the objective of consumer protection can be achieved?
Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.
Answer the following question.
What do you mean by Consumer protection? Explain its importance.
Consumer Responsibility?
What is the importance of consumer protection from the point of view of a business.·
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.
State any four features of the Consumer Protection Act, 2019.
Briefly describe any two Consumer Aids.
A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.
The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.
Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you.
Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason.
