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प्रश्न
Explain any four needs of consumer protection.
State the need for consumer protection.
State any four needs of consumer protection.
Explain the need for consumer protection.
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उत्तर
- Need of participation of consumers: It is noted that business organisations make decisions that affect consumers’ interests without consulting the consumer or their organisations. Only a strong consumer organisation can pressurise business organisations to allow consumer participation in the decision-making process.
- Lack of information: It is very difficult to establish direct contact between consumers and manufacturers because consumers live in a dynamic and complex world and they are widely scattered. With so many domestic and imported products on the market, it’s hard to find accurate product information before buying.
- Ignorance: The ignorance of consumers is the main cause of exploitation by the business. Consumers in India are mostly ignorant about their rights, market conditions, price levels, and product details. A system is required to protect them from business malpractices.
- Unorganised Consumers: Consumers are widely scattered and are not organised. On the other hand, sellers are in a better position than consumers and they are powerful. Consumers are under the influence of businessmen. An individual consumer cannot fight against these powerful sellers.
- Spurious Goods: There is an increasing supply of duplicate products. It is not possible for an ordinary consumer to distinguish between a genuine product and its imitation. It is necessary to protect consumers from such exploitation by ensuring compliance with prescribed norms of quality and safety standards.
- Misleading Advertising: Some businessmen give misleading information about the quality, safety, and utility of products. Consumers are misled by misleading advertisements and do not know the real quality of advertised goods. A mechanism is needed to prevent misleading advertisements.
- Malpractices of Businessmen: Fraudulent, unethical, and monopolistic trade practices by businessmen lead to the exploitation of consumers. Many times consumers get defective, inferior, and substandard goods and services. Certain measures are required to protect consumers against such malpractices.
- Trusteeship: According to Gandhian philosophy, businessmen are trustees of the society’s wealth. Therefore, they should use this wealth for the benefit of people.
Notes
Students should refer to the answer according to their questions.
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संबंधित प्रश्न
The right of consumer which allows him to express his views.
Manvendra always went to a specific shop to buy all consumable and nonconsumable goods. In this shop variety of products of different brands were displayed nicely and the sales person available also gave good sales presentation if required. But this shop was quite far off from his residence. His friend Annant always wondered why Manvendra wastes so much time in going to that shop where as there were many big brand shops situated near his residence having consumable and non-consumable goods. Annant asked Manvendra the reason of going to that particular shop. Manvendra told that he was exercising one of his ‘Rights’ which he could not exercise in near-by big brand shops.
State the consumer’s right which Manvendra had exercised.
Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.
On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.
Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
The president of State Commission is ................. .
State Whether the Following Statement Are True Or False (Give Reason)
The consumer protection act was passed in the interest of the consumers.
What are various ways in which the objective of consumer protection can be achieved?
Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.
State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Match the correct pairs :
| Group 'A' | Group 'B' |
| a. Private Company | 1. Minimum 7 members |
| b. Overdraft | 2. Saving Account |
| c. ATM | 3. 1996 |
| d. Consumer Protection Act | 4. Electronic Business |
| e. Controlling | 5. Current Account |
| 6. Maximum 50 members | |
| 7. Automatic Teller Machine | |
| 8. 1986 | |
| 9. Individual Taste | |
| 10. To take corrective action |
Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
Explain the need for consumer protection.
______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
State any four features of the Consumer Protection Act, 2019.
What is the purpose of FSSAI agency?
A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.
The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.
Which one of the following methods of payment does not cause a deduction in the bank balance at the time of transaction?
Briefly discuss any two features of Current account in a bank.
Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account.
Which method of banking did Raman use?
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
