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Organisation of Commerce and Management Official Board Paper 2024-2025 HSC Commerce (English Medium) 12th Standard Board Exam Question Paper Solution

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Organisation of Commerce and Management [Official Board Paper]
Marks: 80 Maharashtra State Board
HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship

Academic Year: 2024-2025
Date & Time: 4th July 2025, 11:00 am
Duration: 3h
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  1. All questions are compulsory.
  2. Figures to the right indicate full marks for the questions.
  3. Figures to the left indicate question numbers.
  4. Answer to every question must be started on a new page.

[20]1. | Select the correct options and rewrite the sentences:
[1]1. (A) 1.

______ warehouses provide facilities for perishable commodities.

Bonded

Cold storage

Government

Concept: undefined - undefined
Chapter: [4] Business Services
[1]1. (A) 2.

The process of contracting a business function to someone else is called as ______.

e-business

outsourcing

trading

Concept: undefined - undefined
Chapter:
[1]1. (A) 3.

The term ‘Ethics’ is derived from the ______ word ‘Ethos’ which means character.

Latin

French

Greek

Concept: undefined - undefined
Chapter: [6] Social Responsibilities of Business
[1]1. (A) 4.

The main objective of the consumer organization is to protect the interest of the ______.

Consumer

Trader

Producer

Concept: undefined - undefined
Chapter: [7] Consumer Protection
[1]1. (A) 5.

The function of management starts with ______ function.

organising 

planning 

coordinating

Concept: undefined - undefined
Chapter:
[1]1. (B) 1.

Give one word/phrase/term for the following statement.

The process that leads the employees towards the accomplishment of organizational goals.

Concept: undefined - undefined
Chapter: [2] Functions of Management
[1]1. (B) 2.

Give one word/phrase/term for the following sentence.

An art of exchanging ideas, facts, information, etc. from one person or entity to another.

Concept: undefined - undefined
Chapter:
[1]1. (B) 3.

Give one word/term/phrase for the following sentence.

The transaction which is done with the help of the internet.

Concept: undefined - undefined
Chapter: [5] Emerging Modes of Business
[1]1. (B) 4.

Give one word/phrase/term for the following sentence.

The right of the consumer which is about safety and protection to his life and health.

Concept: undefined - undefined
Chapter: [7] Consumer Protection
[1]1. (B) 5.

Write a word/term/phrase for the following sentence.

Giving of distinct name to one’s product.

Concept: undefined - undefined
Chapter: [8] Marketing
[1]1. (C) 1.

Business ethics is a code of conduct.

True

False

Concept: undefined - undefined
Chapter: [6] Social Responsibilities of Business
[1]1. (C) 2.

Cooperation is not necessary for the smooth flow of organizational activities.

True

False

Concept: undefined - undefined
Chapter: [2] Functions of Management
[1]1. (C) 3.

Air transport is the cheapest mode of transport.

True

False

Concept: undefined - undefined
Chapter:
[1]1. (C) 4.

Consumer Protection Act is not required in India.

True

False

Concept: undefined - undefined
Chapter: [7] Consumer Protection
[1]1. (C) 5.

The term market is derived from the Latin word ‘Mercatus’.

True

False

Concept: undefined - undefined
Chapter: [8] Marketing
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[1]1. (D) 1.

Find the odd one.

Principle of Authority and Responsibility

Motion Study

Principle of Division of Work

Principle of Discipline

Concept: undefined - undefined
Chapter:
[1]1. (D) 2.

Find the odd one.

Primary credit co-operative society

state co-operative bank

district co-operative bank

ex-change bank

Concept: undefined - undefined
Chapter: [4] Business Services
[1]1. (D) 3.

Find the odd one.

Debit card

Credit card

Aadhar card

ATM card

Concept: undefined - undefined
Chapter: [5] Emerging Modes of Business
[1]1. (D) 4.

Find the odd one.

Job security

Health and safety measures

Good working condition

Reasonable profit

Concept: undefined - undefined
Chapter:
[1]1. (D) 5.

Find the odd one.

Stock Exchange

Foreign Exchange

Bullion Market

Manufactured Goods Market

Concept: undefined - undefined
Chapter: [8] Marketing
Explain the following terms/concepts (Any FOUR):
[2]2. 1.

Explain the following term/concept.

Time Study

Concept: undefined - undefined
Chapter:
[2]2. 2.

Explain the following term/concept:

Staffing

Concept: undefined - undefined
Chapter:
[2]2. 3.

Explain the following term/concept.

Warehousing

Concept: undefined - undefined
Chapter: [4] Business Services
[2]2. 4.

Explain the following term/concept.

Directing

Concept: undefined - undefined
Chapter: [2] Functions of Management
[2]2. 5.

Explain the following term/concept.

Lok Adalat.

Concept: undefined - undefined
Chapter: [7] Consumer Protection
[1]2. 6.

Explain the following term/concept.

Transport

Concept: undefined - undefined
Chapter:
Study the following case/situation and express your opinion (Any TWO):
[6]3. 1.

Study the following case/situation and express your opinion:

Mr. Anil is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and two daughters aged 5 and 8 years old.

  1. Can Mr. Anil take a life insurance policy for his wife and two daughters?
  2. Can Mr. Anil take a marine insurance policy for his factories?
  3. Which type of insurance should Mr. Anil take for protecting his factories from loss due to fire?
Concept: undefined - undefined
Chapter:
[3]3. 2.

Study the following case/situation and express your opinion:

Sagar purchased watch from Titan shop and his friend Anjali purchased watch from online shopping site.

  1. Who has purchased from traditional way?
  2. Who has purchased from c-business?
  3. Which business involves high risk?
Concept: undefined - undefined
Chapter:
[3]3. 3.

Study the following case/situation and express your opinion:

Balwant Co. Ltd. is providing facilities for their female staff like daycare center for kids and work-from-home facility. Even management takes their suggestions while taking the decisions though they are members of trade union.

  1. By doing this they are following social responsibilities towards which interest groups?
  2. Write any one facility provided by the company to their employees.
  3. What kind of responsibilities employer follows in above case?
Concept: undefined - undefined
Chapter:
Distinguish between the following (Any THREE):
[4]4. 1.

Distinguish Between:

Planning and organizing

Concept: undefined - undefined
Chapter: [2] Functions of Management
[4]4. 2.

Distinguish between the following:

Life insurance and Fire insurance

Concept: undefined - undefined
Chapter: [4] Business Services
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[4]4. 3.

Distinguish between.

E-business and E-commerce

Concept: undefined - undefined
Chapter: [5] Emerging Modes of Business
[4]4. 4.

Distinguish between the following:

District Commission and State Commission

Concept: undefined - undefined
Chapter:
Answer in brief (Any TWO):
[4]5. 1.

Explain any four needs of consumer protection.

Concept: undefined - undefined
Chapter: [7] Consumer Protection
[2]5. 2. (i)

Explain types of the market on the basis of the area covered.

Concept: undefined - undefined
Chapter: [8] Marketing
[2]5. 2. (ii)

Give classification of the market in detail on the basis of ‘Volume of Transaction’.

Concept: undefined - undefined
Chapter: [8] Marketing
[4]5. 3.

Write a short note on the following.

Functions of a Warehouse.

Concept: undefined - undefined
Chapter: [4] Business Services
Justify the following statements (Any TWO):
[4]6. 1.

Justify the following statement.

Principles of management are flexible in nature.

Concept: undefined - undefined
Chapter: [1] Principles of Management
[4]6. 2.

Justify the following statement.

Controlling is the last function of management.

Concept: undefined - undefined
Chapter:
[4]6. 3.

Justify the following statement.

Business ethics can be considered as a tool for social development.

Concept: undefined - undefined
Chapter: [6] Social Responsibilities of Business
[4]6. 4.

Explain any four responsibilities of the consumer.

Concept: undefined - undefined
Chapter: [7] Consumer Protection
Attempt the following (Any TWO):
[5]7. 1.

State any five principles of Henry Fayol.

Concept: undefined - undefined
Chapter: [1] Principles of Management
[5]7. 2.

Explain the characteristics of entrepreneur.

Concept: undefined - undefined
Chapter:
[5]7. 3.

Explain in detail the significance of marketing to society.

Concept: undefined - undefined
Chapter: [8] Marketing
Answer the following question in detail (Any ONE):
[2]8. 1. (i)

What is marketing?

Concept: undefined - undefined
Chapter:
[6]8. 1. (ii)

Explain in detail the 7Ps of Marketing.

Concept: undefined - undefined
Chapter: [8] Marketing
[2]8. 2. (i)

What is Bank?

Concept: undefined - undefined
Chapter:
[6]8. 2. (ii)

Explain the different types of banks.

Concept: undefined - undefined
Chapter:

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