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प्रश्न
Explain any four needs of consumer protection.
State the need for consumer protection.
State any four needs of consumer protection.
Explain the need for consumer protection.
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उत्तर
- The need for participation of consumers: It is noted that business organisations make decisions that affect consumers’ interests without consulting the consumer or their organisations. Only a strong consumer organisation can pressurise business organisations to allow consumer participation in the decision-making process.
- Lack of information: It is very difficult to establish direct contact between consumers and manufacturers because consumers live in a dynamic and complex world and they are widely scattered. With so many domestic and imported products on the market, it’s hard to find accurate product information before buying.
- Ignorance: The ignorance of consumers is the main cause of exploitation by the business. Consumers in India are mostly ignorant about their rights, market conditions, price levels, and product details. A system is required to protect them from business malpractices.
- Unorganised Consumers: Consumers are widely scattered and are not organised. On the other hand, sellers are in a better position than consumers and they are powerful. Consumers are under the influence of businessmen. An individual consumer cannot fight against these powerful sellers.
- Spurious Goods: There is an increasing supply of duplicate products. It is not possible for an ordinary consumer to distinguish between a genuine product and its imitation. It is necessary to protect consumers from such exploitation by ensuring compliance with prescribed norms of quality and safety standards.
- Misleading Advertising: Some businessmen give misleading information about the quality, safety, and utility of products. Consumers are misled by misleading advertisements and do not know the real quality of advertised goods. A mechanism is needed to prevent misleading advertisements.
- Malpractices of Businessmen: Fraudulent, unethical, and monopolistic trade practices by businessmen lead to the exploitation of consumers. Many times consumers get defective, inferior, and substandard goods and services. Certain measures are required to protect consumers against such malpractices.
- Trusteeship: According to Gandhian philosophy, businessmen are trustees of the society’s wealth. Therefore, they should use this wealth for the benefit of people.
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संबंधित प्रश्न
In India Consumer Protection Act is not required.
On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.
Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
Under which consumer right does a business firm set up consumer grievance cell?
State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
Consumer Responsibility?
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?
______ is the standardisation mark given to wheat flour and spices to assure their quality.
State any four features of the Consumer Protection Act, 2019.
What are consumer aids?
Write the full form of FSSAI.
What is the purpose of FSSAI agency?
Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?
______ is given to products that are biodegradable and have the capacity to be recycled.
Briefly discuss any two features of Current account in a bank.
State any four responsibilities of a Consumer.
Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you.
Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason.
