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Under which consumer right does a business firm set up consumer grievance cell?

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प्रश्न

Under which consumer right does a business firm set up consumer grievance cell?

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उत्तर

Right to be heard is the consumer right under which a business firm sets up a consumer grievance cell.

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  क्या इस प्रश्न या उत्तर में कोई त्रुटि है?
अध्याय 11: Consumer Protection - Very Short Answer [पृष्ठ ३५९]

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एनसीईआरटी Business Studies Part 2 Business Finance and Marketing [English] Class 12
अध्याय 11 Consumer Protection
Very Short Answer | Q 1 | पृष्ठ ३५९

संबंधित प्रश्न

Write short answer of the following.
State the responsibilities of consumers.


On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.

Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.


Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.


Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.


Select the proper option from the options given below and rewrite the sentences:

Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .


What are various ways in which the objective of consumer protection can be achieved?


Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.


Match the correct pairs.


______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.


What is the importance of consumer protection from the point of view of a business.·


What is the purpose of FSSAI agency?


A wholesaler sold adulterated goods which were hazardous to the consumer's health.


A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.

The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.


Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?


Which one of the following methods of payment does not cause a deduction in the bank balance at the time of transaction?


Briefly discuss any two features of Current account in a bank.


Discuss any four problems faced by consumers while buying products from the market.


Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop. 

Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.


While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.

In the above context, explain the causes of price variation faced by Radha.


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