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प्रश्न
Under which consumer right does a business firm set up consumer grievance cell?
Under which consumer right does a business firm set up consumer grievance cell? Explain briefly.
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उत्तर १
Right to be heard is the consumer right under which a business firm sets up a consumer grievance cell.
उत्तर २
A business firm sets up a consumer grievance cell under the Right to be Heard. This right means that consumers should be able to express dissatisfaction, complaints, and grievances, and that their views should receive due consideration. A grievance cell helps the firm receive consumer complaints, investigate them, provide quick redressal, and improve products or services based on consumer feedback.
संबंधित प्रश्न
The right of consumer which allows him to express his views.
Write short answer of the following.
State the responsibilities of consumers.
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Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.
Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer
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Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
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The consumer protection act was passed in the interest of the consumers.
Explain the importance of consumer protection from the point of view of a business.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Answer the question.
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Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
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Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?
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- Which provision under Consumer Protection Act, 2019 enables Mr. Deepak to claim a compensation for the manufacturing defect in the washing machine?
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______ is given to products that are biodegradable and have the capacity to be recycled.
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Which consumer responsibility was overlooked by her?
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Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
Which Act has replaced the Consumer Protection Act, 1986?
Consumer protection is important for:
The shift in market focus has moved from:
