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प्रश्न
Match the correct pairs.
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उत्तर
| Group A | Group B | ||
| a | Right to Redressal | 1 | An NGO working for consumers |
| b | District Judge | 2 | 1986 |
| c | Mumbai Grahak Panchayat |
3 | use of media |
| d | Consumer Protection Act | 4 | seek legal remedy in the court |
| e | Creating consumer awareness |
5 | 1985 |
| 6 | political organisation | ||
| 7 | President of District Forum | ||
| 8 | selecting best quality product | ||
| 9 | Chairman of National Commission | ||
| 10 | Duty of consumers |
Notes
The above columns can be correctly matched as follows:
| Group A | Group B | ||
| a | Right to Redressal | 1 | seek legal remedy in the court |
| b | District Judge | 2 | President of District Forum |
| c | Mumbai Grahak Panchayat |
3 | An NGO working for consumers |
| d | Consumer Protection Act | 4 | 1986 |
| e | Creating consumer awareness |
5 | use of media |
a) The right to seek redressal ensures that grievances of a consumer are heard and he/she gets the compensation in case of
any exploitation. This right provides for compensation in the form of replacement of product, cash compensation,
repair/removal of defects, etc.
b) A district judge is the president of a District Forum. He is a person who is or has been qualified enough to be a district
judge.
c) Mumbai Grahak Panchayat is an NGO working for consumers. The aim of this organisation is to educate consumers
about their rights and to provide them legal assistance in case of their exploitation.
d) The Consumer Protection Act was passed in 1986. The Act provides for the protection of consumer interests against
various forms of exploitation including unfair trade practices and improper services.
e) Media is playing a significant role in imparting education about various consumer rights, market practices and remedies
available to consumers. Thus, it creates awareness among consumers so that they do not get exploited.
APPEARS IN
संबंधित प्रश्न
The right of consumer which allows him to express his views.
In India Consumer Protection Act is not required.
Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.
The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company
1) State any six directions that might have been issued by the court.
2) Also, identify any two values that are being communicated by IYO to the society.
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.
Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.
Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.
Match the correct pairs :
| Group 'A' | Group 'B' |
| a. Private Company | 1. Minimum 7 members |
| b. Overdraft | 2. Saving Account |
| c. ATM | 3. 1996 |
| d. Consumer Protection Act | 4. Electronic Business |
| e. Controlling | 5. Current Account |
| 6. Maximum 50 members | |
| 7. Automatic Teller Machine | |
| 8. 1986 | |
| 9. Individual Taste | |
| 10. To take corrective action |
Answer the question.
Explain the need for consumer protection.
Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
Explain the need for consumer protection.
What are consumer aids?
Which one of the following methods of payment does not cause a deduction in the bank balance at the time of transaction?
______ is given to products that are biodegradable and have the capacity to be recycled.
Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account.
Which method of banking did Raman use?
What is the standardisation mark found on a packet of biscuit?
Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason.
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
