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प्रश्न
Match the correct pairs.
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उत्तर
| Group A | Group B | ||
| a | Right to Redressal | 1 | An NGO working for consumers |
| b | District Judge | 2 | 1986 |
| c | Mumbai Grahak Panchayat |
3 | use of media |
| d | Consumer Protection Act | 4 | seek legal remedy in the court |
| e | Creating consumer awareness |
5 | 1985 |
| 6 | political organisation | ||
| 7 | President of District Forum | ||
| 8 | selecting best quality product | ||
| 9 | Chairman of National Commission | ||
| 10 | Duty of consumers |
Notes
The above columns can be correctly matched as follows:
| Group A | Group B | ||
| a | Right to Redressal | 1 | seek legal remedy in the court |
| b | District Judge | 2 | President of District Forum |
| c | Mumbai Grahak Panchayat |
3 | An NGO working for consumers |
| d | Consumer Protection Act | 4 | 1986 |
| e | Creating consumer awareness |
5 | use of media |
a) The right to seek redressal ensures that grievances of a consumer are heard and he/she gets the compensation in case of
any exploitation. This right provides for compensation in the form of replacement of product, cash compensation,
repair/removal of defects, etc.
b) A district judge is the president of a District Forum. He is a person who is or has been qualified enough to be a district
judge.
c) Mumbai Grahak Panchayat is an NGO working for consumers. The aim of this organisation is to educate consumers
about their rights and to provide them legal assistance in case of their exploitation.
d) The Consumer Protection Act was passed in 1986. The Act provides for the protection of consumer interests against
various forms of exploitation including unfair trade practices and improper services.
e) Media is playing a significant role in imparting education about various consumer rights, market practices and remedies
available to consumers. Thus, it creates awareness among consumers so that they do not get exploited.
APPEARS IN
संबंधित प्रश्न
The right of consumer which allows him to express his views.
Write short answer of the following.
State the responsibilities of consumers.
State the ways and means of consumer protection.
write short note on Consumer Rights
On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.
Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
Explain the importance of consumer protection from the point of view of a business.
What are various ways in which the objective of consumer protection can be achieved?
Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.
State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.
Match the correct pairs :
| Group 'A' | Group 'B' |
| a. Private Company | 1. Minimum 7 members |
| b. Overdraft | 2. Saving Account |
| c. ATM | 3. 1996 |
| d. Consumer Protection Act | 4. Electronic Business |
| e. Controlling | 5. Current Account |
| 6. Maximum 50 members | |
| 7. Automatic Teller Machine | |
| 8. 1986 | |
| 9. Individual Taste | |
| 10. To take corrective action |
What is the importance of consumer protection from the point of view of a business.·
Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?
Mr. Deepak purchased a washing machine from a renowned E-Commerce platform for ₹ 25000. He ensured that he received a cash memo.
Unfortunately, his clothes got damaged in the first wash due to manufacturing defect in the machine's rotator.
- Mr. Deepak can be called a responsible consumer. Give one reason to support this statement.
- Which provision under Consumer Protection Act, 2019 enables Mr. Deepak to claim a compensation for the manufacturing defect in the washing machine?
- Mention any two points of mandatory information which E-Commerce platform must provide fo a consumer.
______ is given to products that are biodegradable and have the capacity to be recycled.
Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?
Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason.
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
