Advertisements
Advertisements
प्रश्न
Explain the need for consumer protection.
Advertisements
उत्तर
Following are points which highlight the need for consumer protection :
Consumer Ignorance: In many cases, consumers remain ignorant about their rights or do not have adequate measures to differentiate between genuine and spurious products Therefore, they need suitable protection in the form of consumer protection.
Widespread Consumer Exploitation: In the present business environment, there is scope for widespread consumer exploitation through a variety of malpractices, some even unconceivable by consumers. This necessitates the protection of consumers.
Unorganized Consumers: Consumers are not organised like trade unions or trade associations that protect the interests of their members. They are unorganized and have no voice to convey their exploitation except through consumer protection measures.
Long-term Interest of Business: Consumer protection is quite relevant for the long-term interest of the business. The main focus of a business is on its consumers (the ultimate customers). Thus, serving the consumers by protecting their interests becomes the interest of the business. Any unethical practice erases all the positive effects of ethical practices.
Use of Social Resources: A business uses social resources of various types. Therefore, it is bound to serve society by using its resources through the adoption of fair trade practices that ensure consumer protection.
Social Responsibility: Social responsibility is a business objective along with other objectives. Since consumers are a part of society, consumer protection becomes an objective of a business. The business is required to balance various objectives.
APPEARS IN
संबंधित प्रश्न
Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.
The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company
1) State any six directions that might have been issued by the court.
2) Also, identify any two values that are being communicated by IYO to the society.
On Sonika's birthday her mother gave her a pair of gold earrings. After one month Sonika observed that the ear-rings are losing their shine. She checked the mark on the earrings and found that it was not a proper Hallmark and her mother had been cheated by the shopkeeper. So, she finds a complaint in the district forum which rejected it. Not satisfied by the decision of district forum, she was very much disturbed and after two months decided to appeal further.
Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
Under which consumer right does a business firm set up consumer grievance cell?
Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Answer the question.
Explain the need for consumer protection.
______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
A wholesaler sold adulterated goods which were hazardous to the consumer's health.
