मराठी

Under which consumer right does a business firm set up consumer grievance cell?

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प्रश्न

Under which consumer right does a business firm set up consumer grievance cell?

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उत्तर

Right to be heard is the consumer right under which a business firm sets up a consumer grievance cell.

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  या प्रश्नात किंवा उत्तरात काही त्रुटी आहे का?
पाठ 11: Consumer Protection - Very Short Answer [पृष्ठ ३५९]

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एनसीईआरटी Business Studies Part 2 Business Finance and Marketing [English] Class 12
पाठ 11 Consumer Protection
Very Short Answer | Q 1 | पृष्ठ ३५९

व्हिडिओ ट्यूटोरियलVIEW ALL [4]

संबंधित प्रश्‍न

In India Consumer Protection Act is not required.


write short note on Consumer Rights


Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.

State the consumer right which Suman exercised.


Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.


Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.


Pankaj purchased a car from ‘Abhishek Motors’ for < 50 lakhs. The company offered many attractive gifts to Pankaj like — free insurance for first two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days, Pankaj noticed that the pick-up of the car was not good and there were some problems with the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance. ‘Abhishek Motors’ is not giving him the due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission ? Give reason in support of your answer.


The president of State Commission is ................. .


Explain the importance of consumer protection from the point of view of a business.


Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.


Match the correct pairs.


State with reasons whether the following statement  True or False.
The Government alone is fighting for consumer protection.


Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.


Answer the following question.
'VOICE' is an important consumer organization. It organized workshops in the months of December in Delhi/NCR for consumers. The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming and to encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food. Expert speakers from farmers' community explained the harmful effects of usage of pesticides in farming and the importance of organic food.
People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides. The results of the tests are published in their monthly magazine 'Consumer Voice' to make people aware of the quality of different products. It also provides aid and legal advice to the consumers in seeking a remedy.
State the functions performed by the Consumer Voice for the protection and promotion of consumer interest by quoting lines from the above para.


______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.


What is the importance of consumer protection from the point of view of a business.·


Write the full form of FSSAI. 


______ is given to products that are biodegradable and have the capacity to be recycled.


Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you. 


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