हिंदी

Suman Bought a Box of Cheese of a Reputed Brand from a Local Shopkeeper. on Opening the Box She Found a Piece of Stone in the Cheese. She Reported the Matter to the Shopkeeper Who Forwarded Her Complaint to the Concerned Company.

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प्रश्न

Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.

State the consumer right which Suman exercised.

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उत्तर

The right exercised by Suman is ‘Right to seek redressal’.

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  क्या इस प्रश्न या उत्तर में कोई त्रुटि है?
2015-2016 (March) All India Set 1

संबंधित प्रश्न

In India Consumer Protection Act is not required.


 State the ways and means of consumer protection.


Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.

Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer


Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.


Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.


State with reasons whether the following statement  True or False.
The Government alone is fighting for consumer protection.


Consumer Responsibility?


______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.


What is the importance of consumer protection from the point of view of a business.·


Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.


Briefly describe any two Consumer Aids.


A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.

The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.


Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?


State any four responsibilities of a consumer.


Discuss any four problems faced by consumers while buying products from the market.


Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.

  1. What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
  2. 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
  3. Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.

Aradhya bought a tricycle online, but upon delivery found that its dimensions were not as big as she had expected. When attempting to return it, she realised that the item was non-returnable.
Which consumer responsibility was overlooked by her?


Ved and Ahmad made payments at an electronic store. While Ved paid the amount via cheque, Ahmad made his payment by using online banking. Whose payment was swift? Give a reason. 


While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.

In the above context, explain the causes of price variation faced by Radha.


Assertion: Crossed cheque is one in which two parallel lines are drawn on the upper left side of the cheque. 

Reason: This cheque cannot be encashed. It can only be deposited in the account of the drawee.


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