हिंदी

The Right of Consumer Which Allows Him to Express His Views. - Organisation of Commerce and Management

Advertisements
Advertisements

प्रश्न

The right of consumer which allows him to express his views.

Advertisements

उत्तर

Right to be heard

shaalaa.com
  क्या इस प्रश्न या उत्तर में कोई त्रुटि है?
2014-2015 (March)

APPEARS IN

संबंधित प्रश्न

Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.


Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.

Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer


Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.


Select the proper option from the options given below and rewrite the sentences:

Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .


Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.


Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.


Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?


State any four features of the Consumer Protection Act, 2019.


Write the full form of FSSAI. 


What is the purpose of FSSAI agency?


A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.

The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.


Mr. Deepak purchased a washing machine from a renowned E-Commerce platform for ₹ 25000. He ensured that he received a cash memo.
Unfortunately, his clothes got damaged in the first wash due to manufacturing defect in the machine's rotator.

  1. Mr. Deepak can be called a responsible consumer. Give one reason to support this statement.
  2. Which provision under Consumer Protection Act, 2019 enables Mr. Deepak to claim a compensation for the manufacturing defect in the washing machine?
  3. Mention any two points of mandatory information which E-Commerce platform must provide fo a consumer.

State any four responsibilities of a Consumer.


Discuss any four problems faced by consumers while buying products from the market.


Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.

  1. What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
  2. 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
  3. Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.

Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop. 

Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.


Assertion: Crossed cheque is one in which two parallel lines are drawn on the upper left side of the cheque. 

Reason: This cheque cannot be encashed. It can only be deposited in the account of the drawee.


Share
Notifications

Englishहिंदीमराठी


      Forgot password?
Use app×