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प्रश्न
Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.
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उत्तर
Importance of consumer protection from the point of view of business:
1) Long-Term Interest: For any business, consumer satisfaction is essential. In today’s times, with increasing competition, consumer satisfaction has become all the more important. As the organisation takes care of the interests of consumers, it builds goodwill and reputation in the market. This, in turn, helps in increasing the sales and profits of the business.
2) Use of Resources: Any business survives on the basis of society. It uses the resources of society for its various production activities. It earns profits with the sale of these goods and services to society. Thus, the business must take care of the interest of society and supply goods and services which adhere to the overall interests and wellbeing of society.
Importance of consumer protection from the point of view of consumers:
1) Consumer Ignorance: In India, consumers are unaware of their rights and available reliefs, so it becomes important to educate them about the same.
2) Consumer Exploitation: In India, consumer organisations and NGOs are few and not that powerful, implying the need of protecting consumers
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संबंधित प्रश्न
The right of consumer which allows him to express his views.
Write short answer of the following.
State the responsibilities of consumers.
State Whether the Following Statement Are True Or False (Give Reason)
The consumer protection act was passed in the interest of the consumers.
Under which consumer right does a business firm set up consumer grievance cell?
Explain the importance of consumer protection from the point of view of a business.
What are various ways in which the objective of consumer protection can be achieved?
Match the correct pairs :
| Group 'A' | Group 'B' |
| a. Private Company | 1. Minimum 7 members |
| b. Overdraft | 2. Saving Account |
| c. ATM | 3. 1996 |
| d. Consumer Protection Act | 4. Electronic Business |
| e. Controlling | 5. Current Account |
| 6. Maximum 50 members | |
| 7. Automatic Teller Machine | |
| 8. 1986 | |
| 9. Individual Taste | |
| 10. To take corrective action |
Consumer Responsibility?
______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?
______ is the standardisation mark given to wheat flour and spices to assure their quality.
State any four features of the Consumer Protection Act, 2019.
What are consumer aids?
What is the purpose of FSSAI agency?
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Which method of banking did Raman use?
Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you.
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
