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प्रश्न
Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.
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उत्तर
Importance of consumer protection from the point of view of business:
1) Long-Term Interest: For any business, consumer satisfaction is essential. In today’s times, with increasing competition, consumer satisfaction has become all the more important. As the organisation takes care of the interests of consumers, it builds goodwill and reputation in the market. This, in turn, helps in increasing the sales and profits of the business.
2) Use of Resources: Any business survives on the basis of society. It uses the resources of society for its various production activities. It earns profits with the sale of these goods and services to society. Thus, the business must take care of the interest of society and supply goods and services which adhere to the overall interests and wellbeing of society.
Importance of consumer protection from the point of view of consumers:
1) Consumer Ignorance: In India, consumers are unaware of their rights and available reliefs, so it becomes important to educate them about the same.
2) Consumer Exploitation: In India, consumer organisations and NGOs are few and not that powerful, implying the need of protecting consumers
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संबंधित प्रश्न
In India Consumer Protection Act is not required.
write short note on Consumer Rights
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Can Sonika appeal against the decision of the district forum? Give reason in support of your answer.
Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.
Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
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The consumer protection act was passed in the interest of the consumers.
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Consumer Responsibility?
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- Which provision under Consumer Protection Act, 2019 enables Mr. Deepak to claim a compensation for the manufacturing defect in the washing machine?
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