हिंदी

The consumer protection act was passed in the interest of the consumers.

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प्रश्न

State Whether the Following Statement Are True Or False (Give Reason)

The consumer protection act was passed in the interest of the consumers.

सत्य या असत्य
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उत्तर

The above statement is True.

The following points emphasise the importance of consumer protection:

  1.  Seller dominant market: If the market is dominated by sellers then the consumer's choice, as well as his welfare, gets the last preference. All the transactions are finalized in favour of sellers, middlemen and manufacturers. E.g. if there is a shortage of goods then the buyer will have to buy a product at the price quoted by the seller.
  2. Ignorance of consumers: Ignorance of consumers about their rights, market conditions, price levels, product details, etc. result in consumer exploitation. Many times consumers do not even realize that they are being cheated. E.g. a shopkeeper may sell a product that is received by him as a free sample; gifts offered by the company may not reach the consumer.
  3. The tendency of the Consumers: The majority of the consumers get attracted towards the products of cheap prices, discounts, various schemes, etc. this weakness of the consumers leads to their exploitation without their knowledge.
  4. Unorganized Consumers: Consumers are neither organized nor united. Compared to them the producers and sellers are in a superior position. An individual consumer cannot fight against powerful traders. Thus, it is easy to exploit unorganized and widely spread consumers.
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2017-2018 (July) Set 1

संबंधित प्रश्न

write short note on Consumer Rights


Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.


Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.

The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company

1) State any six directions that might have been issued by the court.

2) Also, identify any two values that are being communicated by IYO to the society.


Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.


The president of State Commission is ................. .


Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.


Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.


Answer the following question.
What do you mean by Consumer protection? Explain its importance.


Consumer Responsibility?


Explain the need for consumer protection.


Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.


Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.


Which of the following Will not be considered as consumers as per Consumer Protection Act, 2019?


______ is the standardisation mark given to wheat flour and spices to assure their quality.


What is the purpose of FSSAI agency?


Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?


State any four responsibilities of a Consumer.


Discuss any four problems faced by consumers while buying products from the market.


Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.

  1. What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
  2. 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
  3. Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.

While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.

In the above context, explain the causes of price variation faced by Radha.


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