हिंदी

The consumer protection act was passed in the interest of the consumers.

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प्रश्न

State Whether the Following Statement Are True Or False (Give Reason)

The consumer protection act was passed in the interest of the consumers.

सत्य या असत्य
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उत्तर

The above statement is True.

The following points emphasise the importance of consumer protection:

  1.  Seller dominant market: If the market is dominated by sellers then the consumer's choice, as well as his welfare, gets the last preference. All the transactions are finalized in favour of sellers, middlemen and manufacturers. E.g. if there is a shortage of goods then the buyer will have to buy a product at the price quoted by the seller.
  2. Ignorance of consumers: Ignorance of consumers about their rights, market conditions, price levels, product details, etc. result in consumer exploitation. Many times consumers do not even realize that they are being cheated. E.g. a shopkeeper may sell a product that is received by him as a free sample; gifts offered by the company may not reach the consumer.
  3. The tendency of the Consumers: The majority of the consumers get attracted towards the products of cheap prices, discounts, various schemes, etc. this weakness of the consumers leads to their exploitation without their knowledge.
  4. Unorganized Consumers: Consumers are neither organized nor united. Compared to them the producers and sellers are in a superior position. An individual consumer cannot fight against powerful traders. Thus, it is easy to exploit unorganized and widely spread consumers.
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2017-2018 (July) Set 1

संबंधित प्रश्न

In India Consumer Protection Act is not required.


write short note on Consumer Rights


Manvendra always went to a specific shop to buy all consumable and nonconsumable goods. In this shop variety of products of different brands were displayed nicely and the sales person available also gave good sales presentation if required. But this shop was quite far off from his residence. His friend Annant always wondered why Manvendra wastes so much time in going to that shop where as there were many big brand shops situated near his residence having consumable and non-consumable goods. Annant asked Manvendra the reason of going to that particular shop. Manvendra told that he was exercising one of his ‘Rights’ which he could not exercise in near-by big brand shops.

State the consumer’s right which Manvendra had exercised.


Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.

Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer


What are various ways in which the objective of consumer protection can be achieved?


Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.


Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.


State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.


Answer the following question.
What do you mean by Consumer protection? Explain its importance.


 Match the correct pairs :

Group 'A' Group 'B'
a. Private Company 1. Minimum 7 members
b. Overdraft 2. Saving Account
c. ATM 3. 1996
d. Consumer Protection Act 4. Electronic Business
e. Controlling 5. Current Account
  6. Maximum 50 members
  7. Automatic Teller Machine
  8. 1986
  9. Individual Taste
  10. To take corrective action

Consumer Responsibility?


What is the importance of consumer protection from the point of view of a business.·


Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.


State any four features of the Consumer Protection Act, 2019.


Write the full form of FSSAI. 


A wholesaler sold adulterated goods which were hazardous to the consumer's health.


Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?


State any four responsibilities of a consumer.


Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop. 

Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.


In a free market economy, the consumer is called the:


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