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प्रश्न
State any four features of the Consumer Protection Act, 2019.
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उत्तर
The Consumer Protection Act of 2019 is a law designed to safeguard the rights and interests of consumers in India. The features of the Consumer Protection Act, 2019 are:
- Establishment of Central Consumer Protection Authority: The legislation establishes the Central Consumer Protection Authority (CCPA), endowed with the authority to investigate, recall products, and impose penalties for unfair trade practices and misleading advertisements.
- E-commerce Consumer Protection: The Act extends consumer protection measures to cover e-commerce transactions, introducing a distinct mechanism for addressing consumer complaints related to e-commerce platforms.
- Product Liability: The Act introduces the concept of product liability, holding manufacturers and service providers accountable for any harm resulting from defective products or services.
- Mediation: This implies that both consumers and businesses have the option to settle disputes through mediation rather than resorting to a consumer court for resolution.
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संबंधित प्रश्न
Indian Youth Organisation (IYO) organised a visit of its members to an old age home to inculcate the habit of social work among them. The visit revealed that the living conditions of the inmates of the old age home were not hygienic. So, the IYO members decided to clean the premises. During their cleanliness drive, they realised that the old age home also required pest control. But some of the inmates of old age home were reluctant for it because they believed that the pest control may create health problems for them. IYO therefore decided to provide ethical, safe and odourless pest control. They showed to the inmates of old age home a pamphlet of the proposed pest control product which promised easy, inexpensive and long-lasting pest control. The inmates happily agreed and the pest
control was carried out. It worked for a fortnight but to their dismay, the effect started wearing off. IYO contacted the pest control company which kept on postponing their visit. After waiting for a month, IYO filed a case in the consumer court.
The consumer court was satisfied with the genuineness of the complaint and issued necessary directions to the pest control company
1) State any six directions that might have been issued by the court.
2) Also, identify any two values that are being communicated by IYO to the society.
Select the proper option from the options given below and rewrite the sentences:
Ultimate goal of business must be the sa tisfaction of ..... ... .. .......... ... .
What are various ways in which the objective of consumer protection can be achieved?
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
Answer the question.
Explain the need for consumer protection.
Explain the need for consumer protection.
______ every year is declared as a Consumer Protection Day to educate the public about their rights and responsibilities.
What is the purpose of FSSAI agency?
Raman made a bank transaction to purchase a shirt, but immediate deduction was not made from his bank account.
Which method of banking did Raman use?
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
