Advertisements
Advertisements
Question
State any four features of the Consumer Protection Act, 2019.
Advertisements
Solution
The Consumer Protection Act of 2019 is a law designed to safeguard the rights and interests of consumers in India. The features of the Consumer Protection Act, 2019 are:
- Establishment of Central Consumer Protection Authority: The legislation establishes the Central Consumer Protection Authority (CCPA), endowed with the authority to investigate, recall products, and impose penalties for unfair trade practices and misleading advertisements.
- E-commerce Consumer Protection: The Act extends consumer protection measures to cover e-commerce transactions, introducing a distinct mechanism for addressing consumer complaints related to e-commerce platforms.
- Product Liability: The Act introduces the concept of product liability, holding manufacturers and service providers accountable for any harm resulting from defective products or services.
- Mediation: This implies that both consumers and businesses have the option to settle disputes through mediation rather than resorting to a consumer court for resolution.
APPEARS IN
RELATED QUESTIONS
State the ways and means of consumer protection.
Explain the concept of ‘consumer protection’ and any three points of its importance from the point of view of consumers.
Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.
Match the correct pairs.
State with reasons whether the following statement True or False.
The Government alone is fighting for consumer protection.
______ is the standardisation mark given to wheat flour and spices to assure their quality.
What are consumer aids?
Briefly discuss any two features of Current account in a bank.
Discuss any four problems faced by consumers while buying products from the market.
What is the standardisation mark found on a packet of biscuit?
