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प्रश्न
State any four features of the Consumer Protection Act, 2019.
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उत्तर
The Consumer Protection Act of 2019 is a law designed to safeguard the rights and interests of consumers in India. The features of the Consumer Protection Act, 2019 are:
- Establishment of Central Consumer Protection Authority: The legislation establishes the Central Consumer Protection Authority (CCPA), endowed with the authority to investigate, recall products, and impose penalties for unfair trade practices and misleading advertisements.
- E-commerce Consumer Protection: The Act extends consumer protection measures to cover e-commerce transactions, introducing a distinct mechanism for addressing consumer complaints related to e-commerce platforms.
- Product Liability: The Act introduces the concept of product liability, holding manufacturers and service providers accountable for any harm resulting from defective products or services.
- Mediation: This implies that both consumers and businesses have the option to settle disputes through mediation rather than resorting to a consumer court for resolution.
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संबंधित प्रश्न
write short note on Consumer Rights
Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.
State the consumer right which Suman exercised.
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The Government alone is fighting for consumer protection.
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Which consumer responsibility was overlooked by her?
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
The Latin principle "caveat emptor" literally means:
