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प्रश्न
Answer the following question.
'VOICE' is an important consumer organization. It organized workshops in the months of December in Delhi/NCR for consumers. The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming and to encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food. Expert speakers from farmers' community explained the harmful effects of usage of pesticides in farming and the importance of organic food.
People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides. The results of the tests are published in their monthly magazine 'Consumer Voice' to make people aware of the quality of different products. It also provides aid and legal advice to the consumers in seeking a remedy.
State the functions performed by the Consumer Voice for the protection and promotion of consumer interest by quoting lines from the above para.
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उत्तर
The following functions are being performed by a consumer organization:
a. Consumer Education:
NGOs and consumer organisations conduct various training programmes and workshops to educate consumers about their rights and responsibilities.
Line:'The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming'
b. Publish Journals:
They regularly publish journals and periodicals to spread knowledge and awareness about various consumer problems, legal remedies available, and other such matters.
Line: 'The results of the tests are published in their monthly magazine 'Consumer Voice' '
c. Legal Assistance:
They also provide legal assistance to the consumers and help them in seeking suitable redressal.
Line: 'It also provides aid and legal advice to the consumers in seeking a remedy. '
d. Encourage Protests Against Exploitation:
They encourage consumers to protest against any form of exploitation and unfair trade practices.
Line: 'encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food'
e. Test the Quality of Products:
They conduct quality tests for various products in laboratories and publish the results.
Line: ' People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides.'
संबंधित प्रश्न
In India Consumer Protection Act is not required.
Write short answer of the following.
State the responsibilities of consumers.
Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.
State the consumer right which Suman exercised.
Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.
Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.
Answer the following question.
What do you mean by Consumer protection? Explain its importance.
Explain any five rights of consumers as provided under the Consumer Protection Act. 1986.
Explain any four needs of consumer protection.
What is the importance of consumer protection from the point of view of a business.·
Which of the following are functions performed by these organisations m regard to safeguarding the interest of the consumers.
State any four features of the Consumer Protection Act, 2019.
Write the full form of FSSAI.
A wholesaler sold adulterated goods which were hazardous to the consumer's health.
A patient suffering from a high fever was hospitalised for a few days. During the treatment, he was given an injection whichcaused a permanent nerve damage resulting in paralysis. The cost of treatment was ₹2,00,000, which was disputed by the patient's family.
The consumer dispute redressal authority can be approached by the patient's family. Explain any three rights to the consumers.
Ms. Anamika visited a reputed dealer of electronic goods to buy a bluetooth headset. The salesman at the shop forced her to buy a particular brand of headset. Which consumer right of Anamika was violated?
State any four responsibilities of a Consumer.
Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you.
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
