Advertisements
Advertisements
प्रश्न
Answer the following question.
'VOICE' is an important consumer organization. It organized workshops in the months of December in Delhi/NCR for consumers. The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming and to encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food. Expert speakers from farmers' community explained the harmful effects of usage of pesticides in farming and the importance of organic food.
People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides. The results of the tests are published in their monthly magazine 'Consumer Voice' to make people aware of the quality of different products. It also provides aid and legal advice to the consumers in seeking a remedy.
State the functions performed by the Consumer Voice for the protection and promotion of consumer interest by quoting lines from the above para.
Advertisements
उत्तर
The following functions are being performed by a consumer organization:
a. Consumer Education:
NGOs and consumer organisations conduct various training programmes and workshops to educate consumers about their rights and responsibilities.
Line:'The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming'
b. Publish Journals:
They regularly publish journals and periodicals to spread knowledge and awareness about various consumer problems, legal remedies available, and other such matters.
Line: 'The results of the tests are published in their monthly magazine 'Consumer Voice' '
c. Legal Assistance:
They also provide legal assistance to the consumers and help them in seeking suitable redressal.
Line: 'It also provides aid and legal advice to the consumers in seeking a remedy. '
d. Encourage Protests Against Exploitation:
They encourage consumers to protest against any form of exploitation and unfair trade practices.
Line: 'encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food'
e. Test the Quality of Products:
They conduct quality tests for various products in laboratories and publish the results.
Line: ' People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides.'
संबंधित प्रश्न
State the ways and means of consumer protection.
Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.
State the consumer right which Suman exercised.
Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.
Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.
Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer
Explain any two points of importance of 'consumer protection' from the point of view of business and any two points from the point of view of consumers.
Pankaj purchased a car from ‘Abhishek Motors’ for < 50 lakhs. The company offered many attractive gifts to Pankaj like — free insurance for first two years, free pick-up and drop facilities for free servicing up to 20,000 km, etc. But after a few days, Pankaj noticed that the pick-up of the car was not good and there were some problems with the engine. The company serviced the car free of cost but even then Pankaj was not satisfied with its performance. ‘Abhishek Motors’ is not giving him the due response. So he filed a complaint in the State Commission but was not satisfied with its decision also. He was very much disturbed and after two months decided to appeal against it. Can Pankaj appeal against the decision of the State Commission ? Give reason in support of your answer.
The president of State Commission is ................. .
What are various ways in which the objective of consumer protection can be achieved?
Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.
Match the correct pairs.
Answer the following question.
What do you mean by Consumer protection? Explain its importance.
Briefly describe any two Consumer Aids.
Write the full form of FSSAI.
State any four responsibilities of a Consumer.
Discuss any four problems faced by consumers while buying products from the market.
Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.
- What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
- 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
- Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.
What is the standardisation mark found on a packet of biscuit?
Meena wants to deposit her surplus money in the bank for a higher rate of interest. Keeping in view Meena’s requirement, suggest the type of bank account she should open. Mention any one feature of the account suggested by you.
