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Question
Answer the following question.
'VOICE' is an important consumer organization. It organized workshops in the months of December in Delhi/NCR for consumers. The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming and to encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food. Expert speakers from farmers' community explained the harmful effects of usage of pesticides in farming and the importance of organic food.
People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides. The results of the tests are published in their monthly magazine 'Consumer Voice' to make people aware of the quality of different products. It also provides aid and legal advice to the consumers in seeking a remedy.
State the functions performed by the Consumer Voice for the protection and promotion of consumer interest by quoting lines from the above para.
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Solution
The following functions are being performed by a consumer organization:
a. Consumer Education:
NGOs and consumer organisations conduct various training programmes and workshops to educate consumers about their rights and responsibilities.
Line:'The theme was 'Organic Food – From Farm to Plate', to spread awareness on the importance of organic farming'
b. Publish Journals:
They regularly publish journals and periodicals to spread knowledge and awareness about various consumer problems, legal remedies available, and other such matters.
Line: 'The results of the tests are published in their monthly magazine 'Consumer Voice' '
c. Legal Assistance:
They also provide legal assistance to the consumers and help them in seeking suitable redressal.
Line: 'It also provides aid and legal advice to the consumers in seeking a remedy. '
d. Encourage Protests Against Exploitation:
They encourage consumers to protest against any form of exploitation and unfair trade practices.
Line: 'encourage consumers to switch from conventional food, that contains chemicals and pesticides to organic food'
e. Test the Quality of Products:
They conduct quality tests for various products in laboratories and publish the results.
Line: ' People were informed that the organization regularly tests samples to detect adulteration like the presence of heavy metals or pesticides.'
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