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प्रश्न
While purchasing groceries in the local market, Radha realises that the same item is priced differently in every shop.
In the above context, explain the causes of price variation faced by Radha.
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उत्तर
Causes of price variation:
- Better Quality Costs More than Lower Quality: Higher quality products often come with higher production costs, such as superior materials or advanced manufacturing processes. This increased cost is usually reflected in the higher price of the product compared to lower-quality alternatives.
- Variation in Purchasing Power of People in Different Areas: Prices can vary based on the purchasing power of consumers in different regions. Areas with higher income levels may see higher prices due to greater demand and higher cost of living, while lower-income areas might have lower prices to match the local purchasing power.
- Lower Prices in the Wholesale Market Compared to Retail Areas: Products are typically sold at lower prices in wholesale markets where they are bought in bulk. Retailers add a markup to cover their costs and profit margins, which results in higher prices at retail outlets compared to wholesale prices.
- Packaging of Products: Products that are pre-packaged and branded often cost more than those sold loose. Packaging adds to the cost due to the materials and labor involved, and these costs are passed on to the consumer.
- MRP Includes Retailer’s Commission: The Maximum Retail Price (MRP) printed on labels often includes the retailer’s margin or commission. This means the final price consumers pay at retail outlets can be higher than the base cost of the product due to this additional markup.
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संबंधित प्रश्न
State the ways and means of consumer protection.
Manvendra always went to a specific shop to buy all consumable and nonconsumable goods. In this shop variety of products of different brands were displayed nicely and the sales person available also gave good sales presentation if required. But this shop was quite far off from his residence. His friend Annant always wondered why Manvendra wastes so much time in going to that shop where as there were many big brand shops situated near his residence having consumable and non-consumable goods. Annant asked Manvendra the reason of going to that particular shop. Manvendra told that he was exercising one of his ‘Rights’ which he could not exercise in near-by big brand shops.
State the consumer’s right which Manvendra had exercised.
Himanshu purchased a new car from 'Galaxy Motors' for Rs 25 lakhs. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and the first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, after two months he decided to file an appeal against it.
Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer
Under which consumer right does a business firm set up consumer grievance cell?
Match the correct pairs :
| Group 'A' | Group 'B' |
| a. Private Company | 1. Minimum 7 members |
| b. Overdraft | 2. Saving Account |
| c. ATM | 3. 1996 |
| d. Consumer Protection Act | 4. Electronic Business |
| e. Controlling | 5. Current Account |
| 6. Maximum 50 members | |
| 7. Automatic Teller Machine | |
| 8. 1986 | |
| 9. Individual Taste | |
| 10. To take corrective action |
Briefly describe any two Consumer Aids.
A wholesaler sold adulterated goods which were hazardous to the consumer's health.
Briefly discuss any two features of Current account in a bank.
Tara went to a farm on the outskirts of the city. She purchased honey and ghee from the farm. On reaching home, she found that the seal of the honey bottle was broken.
- What are standardised marks? Which standardised mark should Tara look for on the above mentioned products?
- 'On reaching home, she found that the seal of the honey bottle was broken. Which right of Tara was violated as a consumer?
- Mention any four details that a consumer should check on the label of a product, before purchase, to ensure its quality.
Raj brought an immersion rod a few days back which stopped functioning. He went back to the shopkeeper and wanted the item to either be replaced or rectified by the shop. But the shopkeeper refused to entertain Raj’s plea and asked him to leave his shop.
Which consumer right of Raj was violated? Enumerate any three responsibilities of a consumer in such situations.
