Topics
Principles of Management
- Concept of Management Principles
- Nature of Management Principles
- Significance of Management Principles
- Theories of Management
- Henry Fayol's Administrative Theory of Management
- Taylor's Scientific Management Theory
- Emerging Trends in Management
Functions of Management
- Functions of Management
- Planning
- Organising
- Staffing
- Directing
- Co-ordinating
- Controlling
- Comparative Study of Management Functions
Entrepreneurship Development
- Concept of Entrepreneur
- Entrepreneurship Development
- Process of Entrepreneurship Development
- Recent Initiatives in Entrepreneurship Development
- Start up India
- Stand-up India
- Agro Tourism (Rural Tourism)
- Women Entrepreneurship Platform (WEP)
- Concept of Intrapreneurs
- Employees' Contribution to Innovation
Business Services
- Concept of Service
- Business Services
- Types of Business Services
- Banking
- Banking > Functions of Commercial Bank
- Types of Insurance
- Insurance
- Transport
- Modes of Transport
- Types of Transport > Roadways
- Types of Transport > Railways
- Air Transport
- Communication
- Warehousing
- Types of Communication
- Postal Service
- Modern Means of Communication
- Comparative Study of Business Services
- Comparative Study of Business Services
Emerging Modes of Business
- Concept of E-business
- Online Transactions
- Buying and Selling Process
- Concept of Outsourcing
- Forms of Outsourcing
- Business Process Outsourcing (BPO)
- Knowledge Process Outsourcing (KPO)
- Legal Process Outsourcing (LPO)
- Comparative Study of E-Business
Social Responsibilities of Business
- Concept of Social Responsibility
- Responsibilities Towards Different Interest Groups
- Social Responsibility Towards Protection of Environment
- Business Ethics
- Corporate Social Responsibility
Consumer Protection
Marketing
- Concept of Marketing
- Concept of Market
- Types of Market
- Importance of Marketing
- Functions of Marketing
- Concept of Marketing Mix
Estimated time: 7 minutes
CBSE: Class 12
Meaning
- Controlling is a function of management that ensures activities are performed as per plans.
- It ensures that resources are used effectively and efficiently to achieve predetermined goals.
- It completes the management cycle and feeds back into planning.
CBSE: Class 12
Nature of Controlling
- Goal-oriented: focused on achieving predetermined goals.
- Pervasive: applies at all levels of management: top, middle, and lower.
- Applies to all types of institutions – schools, military, hospitals, clubs, and business organisations.
- Controlling is not just the last function; it completes the management cycle.
CBSE: Class 12
Controlling and Planning
- Controlling compares actual performance with standards.
- Deviations are analysed.
- Corrective action is taken based on findings.
- This process enables better future planning.
CBSE: Class 12
Key Points: Controlling
- Controlling ensures activities are performed as per plans.
- Resources must be used effectively and efficiently.
- It is goal-oriented and applies to all types of organisations.
- It is pervasive - relevant at top, middle, and lower management levels.
- It is not merely the last step; it completes the management cycle.
- It compares performance with standards, analyses deviations, and enables corrective action.
- Corrective outcomes from controlling feed back into and improve future planning.
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Related QuestionsVIEW ALL [18]
Match the FUNCTIONAL AREA in Column I with their respective STANDARDS set to gauge performance in Column II, as a part of the controlling function.
| Column I | Column II | |
| (i) | Marketing | Flow of capital |
| (ii) | Production | Sales-person's performance |
| (iii) | Human Resource Management | Labour turnover |
| (iv) | Finance and Accounting | Quantity |
