Goyal Brothers Prakashan solutions for कमर्शियल ॲप्लिकेशन्स [इंग्रजी] इयत्ता १० आयसीएसई chapter 4 - Sales and Selling Process [Latest edition]

If a salesperson fails to follow up after closing a sale, what potential issue could arise that may impact future sales?

Which of the following is the last steps in the process of selling?

Keen observation, alert mind, sharp memory and ability to judge people are necessary for a successful ______.

A company wants to increase its market share rapidly and decides to employ a technique that allows for immediate customer interaction and feedback. Which of the following methods would be most appropriate for this goal?

______ removes the doubts of customers.

Considering the methods of selling, which statement accurately reflects “Sale on Approval or Return”?

1. Sale on Approval or Return involves allowing customers to buy products without any intention to return them.
2. Sale on Approval or Return is solely focused on selling products in bulk to wholesale buyers.
3. Sale on Approval or Return gives customers the option to return products within a specified period if they are not satisfied.
4. Sale on Approval or Return requires customers to make an immediate purchase decision without any consideration.

Selling involves exchange of goods for money between the sellers and buyers. Selling focuses on the needs of seller, and the marketing, on the needs of the ______.

______ bridges the gap between advertising and personal selling.

Which of the following is not a main objective of personal selling?

The process of direct communication between the sales person and a prospect is called ______.

In this step, the salesperson makes face-to-face contact with the prospective buyer.

Personal selling is the most ______ method.

Regarding the essential qualities of a successful salesperson, which statement is accurate?

1. Empathy, active listening, and effective communication are important traits for a salesperson.
2. A salesperson’s appearance and dressing style have strong impact on sales outcomes.
3. Aggressiveness and pushing the customer into a sale are the best techniques for success.
4. A salesperson’s personal interests and hobbies should be kept separate from their professional life.

A key objective of personal selling is to maximize the sales volume in the shortest possible time.

Which advertising technique shown in the images would most likely reduce the need for extensive personal selling?

Which of the following statement(s) is/are correct?

Statement 1: Personal selling is a mass selling method that involves one-to-many communication.

Statement 2: Personal selling allows for immediate feedback and customization of the sales message.

A company realizes that its sales team is struggling with customer objections related to the price of their product. Which of the following steps should the company emphasize in their personal selling process to address this issue?

In the long term, personal selling is generally more effective than advertising for maintaining customer loyalty and satisfaction.

A good salesman should have adequate and up-to-date knowledge about his ______.

Based on the image provided, which step of the personal selling process is being depicted?

During a personal selling interaction, a customer raises concerns about the durability of the product. Which selling technique should the salesperson employ to handle this objection?

Which of the following is/are qualities of a good salesman?

______ enables a sales person to understand and persuade customers to do complete job of selling and to collect feedback.

Advertising is ______ than personal selling.

Marketing is ______ oriented where as selling is ______ oriented.

Sale by description is suitable for ______.

Keen observation, alert mind and ______ are the qualities of a good salesman.

Selling aims at ______.

______ is selective, flexible and is the skill of persuading people.

Sales promotion is ______ in nature.

The term Caveat emptor means ______.

It is one of the methods of selling.

Which should not be a desirable quality of a good salesman?

______ refers to locating identified buyers to sell the product.

It begins after the goods are produced ______.

With reference to steps in personal selling, which statement is (are) correct?

1. Prospecting means locating and identifying the potential buyers for sales.
2. Prospecting means to make face to face contact with buyers.
3. Prospecting means after meeting buyers, display the product.
4. Prospecting makes well trained sales force.

Caveat vendor means ______.

Personal selling is ______ as the salesman can tailor his sales presentation to fit the needs, motives, and behaviour of individual consumers.

With reference to the ‘Cost Plus Pricing’, which statement(s) is/are correct?

1. Selling price of the product must cover full cost.
2. Selling price must cover full cost and yield a reasonable margin of profit.
3. Selling price should be high to get more profit.
4. Selling price should be low, so cost could be covered.

Which method of selling is used to sell foodgrains?

The process of ______ comes to an end with the delivery of product to the customers.

Define sales.

Define salesmanship.

Describe any two qualities that a salesman selling LCD Television should possess.

Explain two qualities of a good salesman.

Explain two qualities of a good salesman.

Explain any two methods of selling.

Give two features of salesmanship.

Give one difference between product mix and promotion mix.

Marketing is wide term than selling. Justify.

Name and explain the method used for selling standardised goods.

What is personal selling?

Give one difference between advertising and personal selling.

“There has been a shift in traditional selling over times”. If yes, explain the changes which have taken place.

Explain ‘sale by sample’ method of selling.

Which types of goods are sold using the sale-by-sample method?

Why prospecting is considered an important step in personal selling process?

What are the qualities of a good salesman? Explain.

What are the qualities of a good salesman? Explain.

What are the qualities of a good salesman? Explain.

Explain various steps in the process of personal selling.

Explain any two methods of selling.

What do you mean by the term sales?

Explain any two methods of selling.

What is personal selling?

Explain any three features of selling.

What qualities are required to be a good salesman? (Explain any five)

Salesmanship consists of winning the buyer’s confidence for seller’s goods and thereby winning a regular and permanent customer. With reference to this, describe the qualities of a good salesman.

Explain two features of the following:

Personal selling

Distinguish between sales and selling.

Distinguish between marketing and selling.

Explain AIDCAM.

Expand AIDCАМ.

Give two features of salesmanship.

Why is personal selling considered selective in nature?

What is sale on approval?

Discuss the importance of personal selling in marketing.

Differentiate between personal selling and advertising.

Explain any two methods of selling.

What are the qualities of a good salesman? Explain.

Explain various steps in the process of personal selling.

“Advertising can only create demand. Personal selling is necessary to convert demand into sales.” Explain.

Distinguish between marketing and selling.