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Questions
Explain the principle of ‘Scalar Chain’ and gang plank.
Explain the following term/concept:
Principle of Scalar Chain.
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Solution
Scalar chain refers to the line of authority for the chain of superior ranking from the highest to the lowest. Fayol had insisted upon using this chain in every organisation. All information must pass through every level without skipping any one of them.

In the above figure, A is the head of the organisation with two separate departments. One of the departments consists of B, C, and D, and the other department consists of E, F and G. B and E are at the same level, followed by C and F, and D and G. If D wanted to contact G, the line of communication would be D-C-B-A-E-F-G. If this chain of communication is broken, it will lead to a communication gap in the organisation.
At times it may cause a lot of delay in passing out information, which will eventually lead to delay in decision-making. To resolve this issue, Fayol has suggested a gangplank, which is a shortcut chain in which D can directly contact G.
RELATED QUESTIONS
The principle of management which says ‘unity is strength’.
Explain any four characteristics of ‘principles of management’.
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Explain unity of command and equity as principles of general management
Explain briefly discipline and scalar chain as principles of general management.
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Explain the following principle of management:
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Explain the following principles of management:
Subordination of Individual Interest to General Interest.
‘Adharshila Vidyalaya’ believes in holistic development of students and encourages team building through a mix of curricular, co-curricular and sports activities. On its Founders’ Day, a stage performance had to be put up. A committee of ten prefects was constituted to plan different aspects of the function. They all decided to use recycled paper for decoration. As there was a spirit of unity and harmony and all members supported each other with mutual trust and belongingness, the programme was systematically planned and executed. Arvind, one of the prefects, realised that unknowingly the group had applied one of the principles of management while planning and executing the programme. He was so inspired by the success of the function, that he asked his father to apply the same principle in his business. His father replied that he was already using this principle.
a. Identify the principle of management applied for the success of the programme.
b. State any two features of management highlighted in the above paragraph.
c. Identify any two values which ‘Adharshila Vidyalaya’ communicated to the society
Explain briefly 'Discipline' and 'Unity of Command' as general principles of management.
State with reasons whether the following statements are True or False
Principles of management are rigid.
State any two causes of fatigue that may create hindrance in the employee’s performance.
Select the proper option from the options given below and rewrite completed Sentence.
14 principles of management are developed by ________.
Management principles influence ________.
Match the correct pairs:
| Group A | Group B | ||
| a | Henry Fayol | 1 | Universal |
| b | Principle of unity of command | 2 | Father of Scientific Management |
| c | Time study | 3 | Specific |
| d | F.W. Taylor | 4 | French engineer |
| e | Management principles | 5 | Study the time required to do a job |
| 6 | German engineer | ||
| 7 | One man one boss | ||
| 8 | Study the body movements of the Worker | ||
| 9 | Father of nation | ||
| 10 | One man many bosses |
Write a word or phrase or a term which can substitute the following:
The one who is known as father of modern management.
Write a word or phrase or a term which can substitute the following.
The principle of management explaining the importance of fair payment to workers.
Write a word or phrase or a term which can substitute the following.
The statements of fundamental truth of management.
Write short note on the following.
Nature of management.
State with reasons whether the following statement true or false:
Principles of management improve the efficiency of employees.
State with reasons whether the following statement true or false:
The principles of equity says that the employees should be differentiated while distributing the work and making payment.
Answer the following question.
Appliances India Ltd. is engaged in the manufacturing and distribution of home appliances since 1987. It has a good name in the market as the company is producing good quality appliances. It has separate departments for manufacturing, finance, sales maintenance services, and technical services to achieve specialization.
Since the areas of operations of the company have increased and customers have become more demanding, the company decided to modify the existing principle of management to meet the changing requirements of the environment.
State the general principle of management which the company wants to modify to meet the changing requirements.
Match the correct pairs.
| Group A | Group B |
| A. Henry Fayol | 1. One Head One Plan |
| B. Principle of Unity of Direction | 2. gangplank |
| C. Nature of principles of Management | 3. to do work in an innovative way |
| D. Principles of Initiative | 4. team spirit |
| E. Principle of Discipline | 5. Father of Modern Management |
| 6. general guidelines | |
| 7. right to take decisions | |
| 8. F W Taylor | |
| 9. remuneration | |
| 10. obey and respect the rules |
Which nature is not present in Principles of management?
|
After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honours her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. |
Aditi has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. Which principle of management is being followed here?
|
After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honour her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. |
“The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority.” Identify the principle of Management being followed here:
In a cotton textile mill, various tasks viz. spinning, weaving, sizing, bleaching, etc. were divided to different groups of persons. Identify the principle of management stated here.
Management principles are contingent or dependent upon the situations prevailing in the organization. Which is the correct explanation associated with this statement?
Management principles are very ______ whereas pure science principles are rigid.
Principles of management provide managers with useful insights into reality. Which of the following statements explain this appropriately:
Justify the following statement.
Principles of management can be applied universally.
"M/s J.K. Computers’ is a small organisation engaged in assembling of computers. In this organisation, decision making rests with top management while the middle level is involved in only the implementation of plans. On the other hand, ‘Progressive Computers Ltd." is a large company where a number of people from each level are involved in the decision-making process.
The application of the principle of ‘Centra- lisation and Decentralisaton’ is different in the two organisations as the situation in each enterprise is not same.
From the following identify the nature of principles of management:
Explain 'Universal Applicability' as a feature of principles of management.
Why is management required in organisations?
What is a principle?
Principles are different from which two concepts?
