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Question
How is the Principle of ‘Unity of Command’ useful to management? Explain briefly.
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Solution
• The principle of unity of command states that every subordinate must receive orders from one boss.
• This is because if he receives orders from more than one boss it would be difficult for him to clearly understand the task to be executed.
• It would also help to increase accountability to his task.
• It would help to maintain a clear cut system of discipline and order throughout the organisation.
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After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honour her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. |
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| Group ‘A’ | Group ‘B’ | ||
| (a) | Henry Fayol | (1) | It is the process of instructing, guiding, communicating and motivating |
| (b) | Directing | (2) | Scientific Management theory |
| (c) | Responsibility towards Government | (3) | It is the process of recruiting, selecting, placing and remunerating |
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| (10) | Single seller |
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