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Question
Explain briefly discipline and scalar chain as principles of general management.
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Solution
Discipline: According to the principle of discipline, employees in the organisation must follow the rules the regulations as defined in the organisation. It also implies developing commitment in the employees towards organisation as well as towards each other. This principle states that the discipline is required at superior as well as subordinate level. For example, the employees must honour their commitments
towards the organisation by working efficiently and effectively. On the other hand superior must also meet their commitments by meeting their promises such as increment, pension and wage.
Scalar chain: A scalar chain refers to a pre-defined, formal path of authority and communication in the order of highest to the lowest. For example, A is the project manager in an organisation and he further has a project lead (B) and a team member (C) under him. So, the chain of communication would be A-B-C. Suppose there is another hierarchical order wherein he has a team manager (D) and a team member (E), i.e. the chain of communication is A-D-E. Now, if C wants to communicate with E, then he would follow the communication path C→B→A→D→E. That is, C would first contact the higher authorities (C→B→A) who would then send the message to `E^((A→D→E))`
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