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Question
What is meant by 'efficiency' in management?
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Solution
In management, efficiency means completing the given work or activities with minimum resources and cost.
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After completing her Bachelors in Fashion Designing from a well-known college in France, Aditi has opened a boutique in a posh market in Kolkata. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 5 percent discount, whereas the decision to give any further discount rests with Aditi as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honours her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. |
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| Group ‘A’ | Group ‘B’ | ||
| (a) | Henry Fayol | (1) | It is the process of instructing, guiding, communicating and motivating |
| (b) | Directing | (2) | Scientific Management theory |
| (c) | Responsibility towards Government | (3) | It is the process of recruiting, selecting, placing and remunerating |
| (d) | Digital cash | (4) | To earn profit |
| (e) | Monopoly | (5) | Respecting rules and regulations |
| (6) | Exist only in cyber space | ||
| (7) | Exist everywhere | ||
| (8) | Single buyer | ||
| (9) | Modern management theory | ||
| (10) | Single seller |
