HSC Commerce (English Medium)
HSC Commerce: Marketing and Salesmanship
Academic Year: 2023-2024
Date & Time: 9th August 2024, 11:00 am
Duration: 3h
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Note:
- All questions are compulsory.
- Figures to the right indicate full marks for the questions.
- Figures to the left indicate question numbers.
- Answer to every question must be started on a new page.
F. W. Taylor recommended total ______ foremen to control the various aspects of production.
eight
three
two
Chapter:
Bank provides an overdraft facility to ______ account holders.
Current
Saving
Fixed Deposit
Chapter:
For Online transactions, ______ is required.
registration
trading
business
Chapter: [5] Emerging Modes of Business
Business or organisations should protect health and provide safety measures to ______.
Employees
Shareholder
Customers
Owners
Investors
Chapter:
The President of District Forum is ______.
District Judge
High Court Judge
Supreme Court Judge
Chapter:
Match the correct pairs:
| Group 'A' | Group 'B' |
| (a) Directing | (1) Single seller |
| (b) Warehousing | (2) It is the process of recuiting, selecting, placing and remunerating |
| (c) Outsourcing | (3) To maintain solvency and prestige |
| (d) Responsibility towards investors | (4) Road Transport Office (RTO) |
| (e) Monopoly | (5) Time utility |
| (6) To service society | |
| (7) Multiple sellers | |
| (8) Place utility | |
| (9) It is the process of instructing, guiding, communicating and motivating | |
| (10) Business Process Outsourcing (BPO) |
Chapter:
Find the odd one.
Selecting
Training
Co-ordinating
Placing
Chapter: [2] Functions of Management
Find the odd one.
Endowment policy
Whole life policy
Money back policy
Blanket policy
Chapter: [4] Business Services
Find the odd one.
District Commission
State Commission
NGO
National Commission
Chapter: [7] Consumer Protection
Find the odd one.
Primary Market
Secondary Market
Retail Market
Terminal Market
Chapter: [8] Marketing
Cooperation is not necessary for the smooth flow of organizational activities.
True
False
Chapter: [2] Functions of Management
Businessmen are trustees of society.
True
False
Chapter: [6] Social Responsibilities of Business
Business services are important for the growth of business.
True
False
Chapter: [4] Business Services
Consumer Protection Act provides protection to the producer.
True
False
Chapter: [7] Consumer Protection
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The term market is derived from the Greek word ‘Mercatus’.
True
False
Chapter:
Explain the following term/concept:
Wholesale Market.
Chapter:
Explain the following term/concept:
Utmost Good Faith
Chapter:
Explain the following term/concept.
Janhit Yachika
Chapter: [7] Consumer Protection
Explain the principle of ‘Scalar Chain’ and gang plank.
Chapter: [1] Principles of Management
Study the following case/situation and express your opinion:
| Mr. Sanjay is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and 2 daughters aged 5 and 8 years: |
- Can Mr. Sanjay take a life insurance policy for his wife and children?
- Can Mr. Sanjay take a marine insurance policy for his factories?
- Which type of insurance should Mr. Sanjay take for protecting his factories from loss due to fire?
Chapter:
Study the following case/situation and express your opinion:
| Mr. Jay purchases some gift articles online from www.flipkart.com. At the same time Sheetal purchased gifts from e-bay.com. |
- Which website is related to C2C?
- Which website is related to B2C?
- Which first step Mr. Jay should follow while doing online transaction?
Chapter:
Study the following case/situation and express your opinion.
| Yashwant Co. Ltd. is providing facilities for their female staff like a day care centre for kids and work from home facility. Even management takes their suggestions while taking the decisions, though they are members of the trade union. |
- By doing this they are following social responsibilities towards which interest groups?
- What values are they presenting?
- What kind of responsibilities employer follows in the above case?
Chapter: [6] Social Responsibilities of Business
Distinguish between the following:
State Commission and National Commission.
Chapter:
Distinguish between the Central Bank and the Commercial Bank.
Chapter:
Distinguish between the following:
Organising and Staffing
Chapter: [2] Functions of Management
Distinguish between BPO and KPO.
Chapter: [5] Emerging Modes of Business
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Explain in detail the significance of marketing to society.
Chapter: [8] Marketing
State any four rights of the consumer.
Chapter: [7] Consumer Protection
State the responsibilities of business towards government.
Chapter:
Justify the following statement.
Principle of equity is important.
Chapter: [1] Principles of Management
Justify the following statement.
The Consumer Protection Act was passed in the interest of consumers.
Chapter: [7] Consumer Protection
Justify the following statement:
Market is a ‘place where businessmen transact’.
Chapter:
Justify the following statement.
Air transport is the fastest mode of transport.
Chapter:
Explain the importance of marketing to the consumers.
Chapter: [8] Marketing
What are the principles of scientific management? Explain in detail.
Chapter:
Explain different types of warehouses.
Chapter: [4] Business Services
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